Retail Brand Ambassador | Flexible Hours, Discounts, Wellness PTO

Columbia Sportswear Company; Santa Clara (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Wellness time off

Employee assistance programs

Job summary

Columbia Sportswear Company is seeking a Retail Associate to help deliver memorable customer experiences and support the store leadership team. You will engage customers, share product knowledge, and guide purchases to match their needs.

You will also handle transactions, restock merchandise, and participate in daily store operations while representing the brand and its values in a fast-paced retail environment.

Qualifications

• Strong interpersonal communication skills and experience engaging consumers and selling merchandise.
• 2 years (or less) of experience in a similar role or retail position.
• Experience operating inventory and POS systems and various retail software tools.

Responsibilities

• Engage consumers with personalized conversations to understand needs and preferences.
• Sell products using knowledge of features and benefits to influence decisions.
• Act as Brand Ambassador and convey the Columbia Sportswear story and values.
• Merchandise products and maintain full presentations and accessibility on the sales floor.
• Perform cash transactions (sales, returns, exchanges) accurately and engage customers during checkout.
• Assist with inventory accuracy by receiving and processing stock.
• Learn store policies and assist with day-to-day operations.

Skills

Interpersonal communication

Customer engagement

POS systems

Retail selling

Teamwork

Education

High School Diploma or GED preferred

Tools

Inventory software

POS software

Job description

Columbia Sportswear Company is seeking a Retail Associate to help deliver memorable customer experiences and support the store leadership team. You will engage customers, share product knowledge, and guide purchases to match their needs.

You will also handle transactions, restock merchandise, and participate in daily store operations while representing the brand and its values in a fast-paced retail environment.