Retail - Boutique Manager, Store Management (Burlington Mall)

Aritzia; Burlington (MA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Boutique Manager, where you will lead a dynamic team to achieve sales goals and create unforgettable shopping experiences. This role is pivotal in shaping a high-performing boutique, focusing on people management, client relationships, and operational excellence. You will inspire your team, foster their growth, and ensure that every client enjoys a world-class experience. With a commitment to quality and style, you'll represent the brand's aesthetic while driving business success. Embrace this opportunity to thrive in a creative and supportive environment that values your contributions and celebrates your success.

Benefits

Product Discount

Virtual Wellness Resources

Aspirational Workspace

Qualifications

• Proven skills in team leadership and sales management.
• Commitment to continuous learning and inspiring growth in others.

Responsibilities

• Lead the retail team to achieve sales and deliver exceptional experiences.
• Manage daily performance and support career development.

Skills

Team Leadership

Sales Management

Client Relationship Building

Strategic Collaboration

Quality Commitment

Industry Knowledge

Style Representation

Education

Relevant Skills or Education

Job description

THE TEAM

The mission of the Boutique Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.

THE OPPORTUNITY

Aritzia is growing, and our Boutique Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged boutique roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Manager, you will:

1. Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
2. Create an optimal balance of sales and service by having the right people in the right place at the right time
3. Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
4. Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Boutique Manager has:

1. The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
2. A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
3. The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
4. The ability to set clear objectives and inspire the team to reach their highest potential
5. A dedication to quality and investing in results that add value to the business at all times
6. A deep understanding and commitment for the industry in which we operate
7. A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

1. Product Discount – Maybe you’ve heard of our famous product discount? You have now.
2. Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
3. Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.