Retail Banking & Digital Solutions Specialist

Citizens Bank Of Kansas; Derby (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Citizens Bank of Kansas in Derby, Kansas is seeking a full-time Retail Banking Specialist to provide superior customer service and solutions in a professional and knowledgeable manner at the Derby branch. You will help customers with transactions and educate them on retail products and digital tools.

The role emphasizes accuracy, regulatory compliance, and teamwork with colleagues. This position may require some Saturday hours and weekday shifts, reflecting local branch needs.

Qualifications

• Superior customer service abilities.
• Excellent communication and listening skills.
• Attention to detail.
• Proficiency with computers and technology.
• Prior banking and/or cash handling experience is beneficial.

Responsibilities

• Establish relationships with customers and co-workers
• Ensure accurate and efficient processing of customer transactions
• Educate customers on a variety of retail products and digital solutions that match their needs
• Working within the guidelines of banking regulations and all security and audit procedures

Skills

Customer service

Positive attitude

Communication

Active listening

Attention to detail

Tech proficiency

Cash handling experience

Job description

Citizens Bank of Kansas in Derby, Kansas is seeking a full-time Retail Banking Specialist to provide superior customer service and solutions in a professional and knowledgeable manner at the Derby branch. You will help customers with transactions and educate them on retail products and digital tools.

The role emphasizes accuracy, regulatory compliance, and teamwork with colleagues. This position may require some Saturday hours and weekday shifts, reflecting local branch needs.