Customer-First Retail Banker — Growth & Digital Solutions

Paycom - ATS; Kingman (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Citizens Bank of Kansas in Kingman, Kansas seeks a Retail Banking Specialist to provide outstanding customer service and solutions in a professional, knowledgeable manner. The role emphasizes relation-building with customers and accurate transaction processing.

The ideal candidate will be organized, communicative, detail-oriented, and proficient with computers. Banking or cash handling experience is beneficial, with a 40-hour work week including some Saturday hours.

Qualifications

• Superior customer service abilities.
• A positive attitude.
• Excellent communication and listening skills.
• Attention to detail.
• Proficiency with computers and technology.
• Prior banking and/or cash handling experience is beneficial.
• Ability to work 40 hours a week. Hours will include 7:45am – 5:45pm (Mon–Fri) and Saturday (8:30am-12:15pm).

Responsibilities

• Establish relationships with customers and co-workers
• Ensure accurate and efficient processing of customer transactions
• Educate customers on a variety of retail products and digital solutions that match their needs
• Working within the guidelines of banking regulations and all security and audit procedures

Skills

Customer service

Positive attitude

Communication skills

Active listening

Attention to detail

Computer proficiency

Banking experience

Cash handling

Job description

Citizens Bank of Kansas in Kingman, Kansas seeks a Retail Banking Specialist to provide outstanding customer service and solutions in a professional, knowledgeable manner. The role emphasizes relation-building with customers and accurate transaction processing.

The ideal candidate will be organized, communicative, detail-oriented, and proficient with computers. Banking or cash handling experience is beneficial, with a 40-hour work week including some Saturday hours.