Retail Banker & Teller - Stock Ownership & Community Impact

Woodforest National Bank; Madison (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Branch Banking professional in Alabama to drive in-store sales, open accounts, and process daily transactions. You will balance cash, manage ATM duties, and maintain a high level of customer service in a fast-paced branch environment.

The role emphasizes proactive product recommendations, problem solving, and adherence to Woodforest’s customer experience standards. Strong interpersonal skills and reliability are essential for success.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Banking experience

Positive and engaging

Education

Bachelor's degree

Associate's degree

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Branch Banking professional in Alabama to drive in-store sales, open accounts, and process daily transactions. You will balance cash, manage ATM duties, and maintain a high level of customer service in a fast-paced branch environment.

The role emphasizes proactive product recommendations, problem solving, and adherence to Woodforest’s customer experience standards. Strong interpersonal skills and reliability are essential for success.