Retail Banker - Customer-Focused, Employee-Owned

Woodforest National Bank; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in Alabama’s Decatur area is seeking a Retail Banker to engage customers and offer tailored banking solutions. You will learn a comprehensive product suite and provide friendly service to build lasting relationships.

The role requires 3 years of sales/customer service experience or relevant degrees, with a commitment to exceptional customer care and a positive, engaging demeanor. This is a full-time position at a branch with standing and light lifting involved.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service experience

Positive attitude

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in Alabama’s Decatur area is seeking a Retail Banker to engage customers and offer tailored banking solutions. You will learn a comprehensive product suite and provide friendly service to build lasting relationships.

The role requires 3 years of sales/customer service experience or relevant degrees, with a commitment to exceptional customer care and a positive, engaging demeanor. This is a full-time position at a branch with standing and light lifting involved.