Retail Banker II — Multi-Location Floater

TD; Chantilly (VA); Hybrid; USD 30,000 - 50,000; Full time

Job summary

TD Bank is seeking a Retail Banker II Float in Chantilly, VA. The role serves as a customer liaison, delivering TD’s brand promise with financial expertise and consultative advice in personal banking solutions.

The position involves working across multiple locations and requires active NMLS registration and travel as needed. Ideal candidates have a HS Diploma or GED, 2+ years of related experience, teller experience preferred, and strong communication and organizational skills.

Qualifications

• HS Diploma or GED required; 2 year degree preferred.
• 2+ years of related experience required.
• Teller experience preferred.
• Cross trained to take customer transactions.
• Agility, teamwork and flexibility to adapt to different locations.
• Ability to travel same day to multiple locations within a region.
• Superior customer service skills and strong organization.
• Excellent communication: concise, clear and consistent.
• Demonstrated problem-solving and prioritization abilities.
• Proficient in Microsoft Office; Notary license preferred.

Responsibilities

• Delivers Legendary Experience by helping customers and advising on TD products.
• Supports TD’s Customer Service Strategy with end-to-end advice.
• Engages in customer outreach and proactive relationship management.
• May perform teller transactions and monitor fraud mitigation per policies.
• Builds relationships using CRM tools to identify customer needs.

Skills

Customer service

Communication skills

Teamwork

Microsoft Office

Problem solving

Time management

Education

HS Diploma or GED

2 year degree preferred

Tools

CRM tools

Microsoft Office

Job description

TD Bank is seeking a Retail Banker II Float in Chantilly, VA. The role serves as a customer liaison, delivering TD’s brand promise with financial expertise and consultative advice in personal banking solutions.

The position involves working across multiple locations and requires active NMLS registration and travel as needed. Ideal candidates have a HS Diploma or GED, 2+ years of related experience, teller experience preferred, and strong communication and organizational skills.