Retail Banker II - Float

First Financial Bank; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

First Financial Bank in Bryan, Texas, seeks a teller/personal banker to deliver full banking services with strong customer-relations skills. The role involves frequent face-to-face, written, or telephone contacts and coordination with other departments.

You will process deposits/withdrawals, payments, and account servicing while upselling products. The job requires accuracy, flexibility, and occasional travel to regional branches, with weekend/holiday hours possible.

Qualifications

• High school diploma or GED required; college degree or 12 months of customer contact and sales experience preferred.
• Must possess strong communication and sales skills, mathematical and general business knowledge normally acquired by a high-school graduate.
• Typing and calculator skills required.
• Requires ability to work flexible hours and/or extended hours as business requires.
• Commitment to providing “WOW” customer service is required.
• Will learn to be proficient on teller machine, calculator, keyboard, encoder, image capture/scanner, Oscar (ATM cards), SEI Trust System, Streamline, and Vertex.

Responsibilities

• Process deposit and withdrawal transactions in accordance with the Bank’s policies and procedures.
• Answer phones and provide customer service by selling and servicing all account products.
• Cross‑train in image capture processes.
• Actively participate in the Customer Service First sales and service culture and follow bank policies.

Skills

Customer service

Sales

Communication

Multitasking

Accuracy

Education

High school diploma or GED

College degree

Tools

Image capture/scanner

Oscar ATM cards

SEI Trust System

Streamline

Vertex

Word

Excel

Job description

Job Description

Incumbent will primarily perform teller and/or personal banker duties. The position requires frequent face‑to‑face, written, or telephone contact with customers and bank employees, exercising good customer‑relations skills at all times. The incumbent may report to more than one officer and will coordinate with other departments to provide full banking services. Performance is reviewed and measured against specific goals. Physical effort required is above average.

Office Location

Bryan, Texas, United States.

Scope / Contacts

Process deposit and withdrawal transactions in accordance with the Bank’s policies and procedures.

Other functions include answering phones, processing treasury tax and loan payments, savings bonds, loan payments, mail deposits, safe‑deposit boxes, and other financial transactions.

Provide customer service by selling and servicing all account products (checking, savings, certificates of deposit, IRA, check orders).

Incumbent will be cross‑trained in image capture processes.

Actively participate in the Customer Service First sales and service culture, support the organization’s values, and follow established bank policies and procedures.

Position requires a minimum of 50% travel to and from regional branches and periodic travel to Abilene or other bank regions for training. Saturday and holiday hours may be required based on the branch’s hours of operation.

Minimum Qualifications

High school diploma or GED required; a college degree or twelve months of customer contact and sales experience is required, banking experience preferred.

Must possess strong communication and sales skills, mathematical and general business knowledge normally acquired by a high‑school graduate.

Typing and calculator skills required.

Critical attributes: customer relations, accuracy, speed, detail orientation, flexibility, sound judgment, courteous and professional demeanor, and multitasking ability.

Commitment to providing “WOW” customer service is required.

Will learn to be proficient on teller machine, calculator, keyboard, encoder, image capture/scanner, Oscar (ATM cards), SEI Trust System, Streamline, and Vertex.

Requires accurate processing of data/accounting entries and proficiency in Word and Excel.

Must be able to work flexible hours and/or extended hours as business requires.

Equal Opportunity Employer

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information (41CFR60‑1.35(c)).

Disclaimer

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.