Retail Banker I: Customer Service & Growth

Citizens Bank Of Edmond; Edmond (OK); On-site; USD 34,000 - 42,000; Full time

Job summary

Citizens Bank Of Edmond is seeking an entry-level Professional Banker to deliver retail services to consumers and business clients in Edmond, Oklahoma. The role emphasizes customer service, cash handling, and building long-term relationships with customers.

The position requires strong communication, interpersonal skills, and a willingness to learn about banking products through ongoing training. You will work daytime shifts in a banking center, assisting customers with deposits, accounts, and

Qualifications

• Bachelor’s degree in Business, Finance, or related field.
• 1-3 years experience in a commercial bank retail space.
• Any similar combination of education and experience.
• Strong preference for cash handling and prior banking experience.

Responsibilities

• Provide personalized customer service to depositors and cross-marketing bank products and services.
• Handle deposits, cash checks, loan payments and loan applications; open/close accounts.
• Balance vault and ensure adequate money supply.
• Maintain professional and customer-friendly lobby atmosphere.
• Meet with potential customers and establish or maintain relationships.
• Assist customers with direct deposits, ACH, and savings bonds exchanges.

Skills

Communication

Interpersonal skills

Customer service

Problem solving

Attention to detail

Bank product knowledge

Training mindset

Education

Bachelor's degree in Business/Finance

Tools

Jack Henry Vertex

Jack Henry Banking

Job description

Citizens Bank Of Edmond is seeking an entry-level Professional Banker to deliver retail services to consumers and business clients in Edmond, Oklahoma. The role emphasizes customer service, cash handling, and building long-term relationships with customers.

The position requires strong communication, interpersonal skills, and a willingness to learn about banking products through ongoing training. You will work daytime shifts in a banking center, assisting customers with deposits, accounts, and