Retail Banker: Customer Care & Banking Solutions

Woodforest National Bank; Kent (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank in Ohio-Kent is seeking a Retail Banker who will engage customers, open accounts, and promote bank products and services. You will receive training that supports growth and career advancement within one of the nation's largest employee-owned banks.

This role emphasizes sales and customer service, with occasional branch duties such as vault balancing and ATM maintenance, while maintaining a positive, engaging approach to every customer.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree.

Responsibilities

• Achieve individual sales by identifying, marketing, and recommending bank products and services.
• Process transactions, open accounts, and perform account maintenance.
• Handle branch duties such as vault balancing, cash ordering, and ATM maintenance.
• Use problem solving to address customer inquiries according to Woodforest training.

Skills

Sales experience

Customer service

Positive attitude

Education

Bachelor's degree

Associate's degree

High school diploma

Job description

Woodforest National Bank in Ohio-Kent is seeking a Retail Banker who will engage customers, open accounts, and promote bank products and services. You will receive training that supports growth and career advancement within one of the nation's largest employee-owned banks.

This role emphasizes sales and customer service, with occasional branch duties such as vault balancing and ATM maintenance, while maintaining a positive, engaging approach to every customer.