Retail Banker

Bank of Marin; Napa (CA); On-site; USD 27,345 - 49,717; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Employee stock ownership plan

Employee volunteer program

Job summary

A regional bank in Napa is seeking a Retail Banker to provide top-notch customer service in a dynamic environment. The role includes matching financial products to customer needs and building strong relationships, alongside cash handling duties. Candidates should have 2–3 years of relevant experience and a high school diploma. Comprehensive health care, retirement plans, and other benefits are offered. The pay range is between $19.85 and $36.09, depending on various factors.

Qualifications

• Minimum of 2–3 years in sales and customer service.
• Ability to work at various locations if necessary.
• Strong communication and listening skills.

Responsibilities

• Provide prompt and courteous customer service.
• Match financial products to customers' needs.
• Support local businesses and non-profit clients.

Skills

Sales experience

Customer service

Cash handling

Problem-solving skills

Computer literacy

Education

High school diploma or GED

One-year certificate from college/technical school

Job description

If you are looking to provide top retail banking performance and service excellence in an upbeat positive setting, we are looking for you!

Bank of Marin, voted by our employees as one of the "Best Places to Work" in the North Bay Business Journal, is looking for an eager and friendly experienced Retail Banker to work at our Napa Branch on Redwood Road.

As a Retail Banker you will provide prompt, courteous, and efficient customer service, match financial products to customers' needs, consistently sell Bank services and products, and make qualified referrals to Bank partners. Your secondary role will be to provide support in areas as needed in the branch.

We’re seeking a high performer who can listen, analyze and interpret data, resolve problems, and build strong customer relationships. You will support the financial needs of local businesses and have the opportunity to provide community service for our non‑profit clients.

Professional Experience

A minimum of 2–3 years sales, customer service, and cash handling experience is required. Ability to work at various locations if necessary. Computer literacy is required.

Educational Experience

High school diploma or GED, and/or one year certificate from college or technical school, or an equivalent combination of education and experience.

The hiring pay range for this position is $19.85 to $36.09. All bank positions are eligible for incentive compensation, which varies based on role. The pay rate for a successful applicant depends on a variety of factors including but not limited to geographic location, work experience, education, and/or skill level.

Bank of Marin offers comprehensive health care coverage, a retirement savings plan with employer matching, a bank‑paid employee stock ownership plan, tuition reimbursement, an employee volunteer program, and other benefits for eligible employees. Additional details about total compensation and benefits will be provided during the hiring process.

Bank of Marin is an equal‑opportunity employer. EOE AA Vet/Disability.