Retail Backroom Coordinator - Rivergate

The TJX Companies, Inc.; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading off-price retailer as a retail associate at Marshalls in Charlotte, NC. This role focuses on executing merchandising standards and ensuring a positive customer experience while training associates. Ideal candidates will have retail and leadership experience, with a commitment to teamwork and customer service.

Benefits

Associate discount

401(k) contributions

Child care discounts

Medical/dental/vision insurance

Paid parental leave

Qualifications

• Minimum 1 year retail experience.
• 6 months leadership experience.
• Able to train others.

Responsibilities

• Responsible for executing receiving and merchandising standards.
• Ensures an excellent customer experience by engaging with customers.
• Trains and mentors associates on merchandising and processing principles.

Skills

Communication

Organizational skills

Multitasking

Team player

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Join our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether working in our global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx—you'll find abundant opportunities to learn, thrive, and make an impact. Become part of our TJX family—a Fortune 100 company and the world's leading off-price retailer.

Job Description:

The Opportunity: Grow Your Career

Responsible for executing receiving and merchandising standards, ensuring associates process efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging with customers and maintaining a clean, organized store. Role models exceptional customer service.

1. Creates a positive internal and external customer experience.
2. Promotes a culture of honesty and integrity; maintains confidentiality.
3. Orchestrates truck delivery, prioritizing merchandise processing onto the sales floor.
4. Trains and mentors associates on merchandising and processing principles.
5. Ensures merchandise is properly tagged, hung, secured, and coded.
6. Communicates with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
7. Ensures associates complete tasks according to store plan; prioritizes as needed.
8. Monitors team productivity and coaches as necessary.
9. Organizes and rotates back stock for easy replenishment.
10. Maintains merchandising philosophy and signage standards.
11. Upholds organizational, cleanliness, and recovery standards for the backroom area.
12. Ensures compliance with recycling and hazardous waste programs where applicable.
13. Communicates effectively with management and associates regarding priorities and progress updates.
14. Provides and accepts recognition and constructive feedback.
15. Partners with management on training needs to increase effectiveness.
16. Ensures adherence to labor laws, policies, and procedures.
17. Promotes credit and loyalty programs.
18. Supports store shrink reduction goals and programs.
19. Promotes safety awareness and maintains a safe environment.
20. Performs other duties as assigned.

Who We’re Looking For: You.

• Able to work flexible hours, including nights and weekends.
• Excellent communication and organizational skills with attention to detail.
• Capable of multitasking.
• Responsive to changes and unexpected situations.
• Team player, effective with peers and supervisors.
• Capable of lifting heavy objects with or without accommodations.
• Able to train others.
• Minimum 1 year retail and 6 months leadership experience.

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible employees may also receive: 401(k) match; medical/dental/vision; HSA; FSA; life insurance; disability; paid parental leave; holidays/vacation/sick leave; insurance discounts; scholarship programs; adoption assistance. Benefits are subject to plan terms and may change. Contact your TJX representative for more information.

We provide a supportive work environment, competitive salary, and benefits. TJX considers all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity/expression, marital or military status, or any protected class. Reasonable accommodations are provided in accordance with the ADA and applicable laws.

Address:

14133 Rivergate Pkwy

Location:

USA Marshalls Store 0334 Charlotte, NC

This position offers a starting pay of $13.00 to $13.50 per hour, determined by skills, qualifications, and experience.