Retail Back of House Support :76th and 3rd

Framebridge Inc; New York (NY); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Framebridge employee Free Frame codes

Employee Assistance Program (EAP)

Ongoing learning and development

Commuter benefits

Job summary

Framebridge Inc is hiring a Retail Back of House Operator in New York, NY for a part-time position. You will receive and verify shipments, assemble Gift and Go frames, and prepare orders for pickup, while coordinating with front-of-house staff to ensure a seamless customer experience.

The role requires strong organization, attention to detail, and the ability to work independently in a fast-paced environment.

Qualifications

• Experience in retail, hospitality, or operations is preferred.
• Able to manage shipments and inventory.
• Strong communication and teamwork skills.

Responsibilities

• Receive shipments accurately, verify contents, and keep inventory organized.
• Assemble Gift and Go tabletop frames, meeting quality standards.
• Prepare completed orders for pickup and ensure smooth customer handoff.
• Collaborate with front-of-house staff to create a seamless customer experience.
• Maintain a clean, safe, back-of-house workspace.
• Work a flexible schedule including peak days, weekends, and holidays.

Skills

Attention to detail

Organizational skills

Communication

Job description

Retail Back of House OperatorLocation: 76th & 3rd, New York, NYPart TimeWho We AreAt Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. Our mission is to make framing so delightful, customers are inspired to frame everything they love—big, little and in between. We've framed over three million pieces and counting. We are building a beloved brand, and to be successful, we have to build a great team across a number of disciplines – ecommerce, retail, design, and manufacturing.We are a consumer business operating online and in our growing fleet of retail stores. We operate multiple manufacturing studios that allow us to deliver a high-quality custom product at an affordable price with a quick turnaround. We exist, grow, and ultimately own the market by delighting customers who trust and value us.The RoleWe're seeking a Retail Back of House Operator who will serve as the backbone of our store's operations, ensuring every piece of art is handled with care and precision. You'll receive, prepare, and hand off customers' artwork while partnering closely with front-of-house teammates to deliver a seamless customer experience. This role reports to the Store Manager.As a Framebridge Team Member, You Will:Show PrideWe stand behind our work, we sweat the details, and we strive for continuous improvement every day. We're proud to frame the things you love, and show pride in our product and craftsmanship.Adapt & ActWe are creative and solution-oriented, flexible, and proactive. We adapt and act quickly, embracing an environment of constant change.Embrace ChallengesWe embrace challenges with creative solutions and we know that collaboration is the only way to succeed. We set big goals and keep raising the bar together.Secure the BatonWe take personal responsibility for delivering successful outcomes, not just completing tasks. We ensure every handoff is clear, complete, and sets the next teammates up to succeed.Make It SpecialWe search everyday for opportunities to make our product and experience special. When you are building a business where every piece is priceless, making it special is core.Build to LastWe are building a product and a business that are built to last. We work every day to build lasting relationships within our team and with our customers.At Framebridge, our people are the heart of everything we build. We foster an inclusive, equitable, and collaborative environment where remarkable individuals take pride in their craft, elevate the customer experience, and are empowered to do the best work of their careers.As a Retail Back of House Operator, You Will:Receive shipments accurately, verify contents, and keep inventory organizedProcess and package all outbound artwork with care, maintaining a meticulous chain of custodyAssemble our \"Gift and Go\" tabletop frames, meeting all quality standardsPrepare completed orders for pickup, ensuring a smooth customer handoffCollaborate with front-of-house staff to create a seamless customer experienceMaintain a clean, safe, and efficient back-of-house workspaceWork a flexible schedule that includes peak business days, weekends, and holidaysWho You Are:You have experience in a retail, hospitality, or operations-focused roleYou're highly organized with strong attention to detailYou're a self-starter who is comfortable working independentlyYou're a positive team player with excellent communication skillsYou're a quick learner who is eager to master new tools and processesYou bring excitement for working in a creative, fast-paced environmentPhysical Requirements:This role requires the ability to perform the following physical tasks on a regular basis:Standing for extended periods of time (up to 8 hours per shift)Light lifting up to 30lbs— carrying frames, supplies, or packaging materialsBending, reaching, and light physical movement as needed in a retail or production environmentReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.Benefits & Perks:Framebridge employee Free Frame codes and discountsEmployee Assistance Program (EAP)Ongoing learning and development opportunitiesCommuter benefitsAnd more!Salary Information:The base pay is $18.00 per hour, plus potential performance bonuses. Final compensation depends on experience, qualifications, and location.Framebridge, in good faith, believes that the posted salary range is accurate for this role at the time of posting. Compensation may vary based on relevant experience, qualifications, and location. This range may be modified in the future.Equal Opportunity Employer:Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. Employment decisions — including hiring, promotion, and advancement — are made without regard to race, color, national origin, age, religious beliefs, sex (including pregnancy), disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other characteristic protected by federal, state, or local law.Please note that employment with Framebridge is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.JR# JR259453