Retail Auto Parts Specialist (Remote - Michigan)

Morley; Indiana (PA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading automotive services company is seeking a qualified candidate to process retail parts and labor rate requests from automotive clients. The role requires strong analytical skills, attention to detail, and a high school diploma or equivalent. Candidates should have professional experience in automotive, business, or accounting and customer service experience. This remote position offers paid training and comprehensive benefits, along with opportunities for professional growth.

Benefits

Paid training and equipment provided

Comprehensive benefits available

Opportunities for professional development

Qualifications

• 1+ years of professional experience in automotive, business, or accounting.
• 1+ years of customer service experience in direct customer interaction.

Responsibilities

• Process retail parts and labor rate requests from automotive clients.
• Review dealer submissions of job cards to ensure compliance.
• Validate job cards based on repair type and qualifying repairs.
• Calculate and verify average parts markup percentages.
• Scan and upload documents for claims review.

Skills

Strong analytical skills

Attention to detail

Customer service experience

Proficient in Microsoft Office

Education

High school diploma or equivalent

Associate degree in a relevant field

Job description

Overview

Employer Industry: Automotive Services

• No nights or weekends required
• Work from the comfort of your home
• Paid training and equipment provided
• Comprehensive benefits available
• Opportunities for professional development and career growth
• Supportive and inclusive work environment

Responsibilities

• Process retail parts and labor rate requests from automotive clients
• Review dealer submissions of job cards (repair orders) to ensure compliance with required criteria
• Validate job cards based on repair type and qualifying repairs
• Calculate and verify average parts markup percentages and effective labor rates
• Scan and upload documents for claims review and provide timely solutions

Qualifications

• High school diploma or equivalent
• One or more years of professional experience in automotive, business, or accounting
• One or more years of customer service experience in roles involving direct customer interaction
• Strong analytical skills and attention to detail
• Proficient in Microsoft Office and internet navigation

Preferred Qualifications

• General knowledge of automotive systems, parts, and repairs
• Dealership service background, such as service management or warranty administration
• Ability to perform numerical and financial calculations
• Associate degree in a relevant field

#AutomotiveServices #RemoteWork #CareerGrowth #CustomerService #ProfessionalDevelopment

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