Audiologist & Hearing Instrument Specialist — Retail Clinic

NationsBenefits; Fullerton (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

NationsBenefits is seeking an Audiology professional to evaluate candidacy for hearing aids, fit and verify devices, and educate patients in a retail-based clinical setting in Fullerton, CA. You will build lasting patient relationships through education, follow-up care, and community engagement.

The role emphasizes professional autonomy within strong operational support, with opportunities to advance clinically across locations in the US.

Qualifications

• Current Audiology license or Hearing Aid Dispensing license in the state of practice.
• Strong clinical, counseling, and interpersonal skills.
• Ability to explain technical concepts in a clear, patient-friendly manner.
• Comfort working in a retail healthcare setting.
• Commitment to ethical practice and patient-focused care.
• Willingness to participate in ongoing professional development.

Responsibilities

• Conduct comprehensive hearing evaluations using best-practice clinical protocols.
• Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
• Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
• Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers.
• Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
• Maintain accurate and compliant patient records, including documentation and outcome measures.
• Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes.
• Collaborate with leadership and peers to support center performance and continuous improvement.

Skills

Clinical excellence

Counseling skills

Interpersonal communication

Explain complex concepts

Retail healthcare experience

Ethical patient care

Professional development

Education

Audiology license (state of practice)

Job description

NationsBenefits is seeking an Audiology professional to evaluate candidacy for hearing aids, fit and verify devices, and educate patients in a retail-based clinical setting in Fullerton, CA. You will build lasting patient relationships through education, follow-up care, and community engagement.

The role emphasizes professional autonomy within strong operational support, with opportunities to advance clinically across locations in the US.