Retail Attendant | Whitlock Grab & Go

Columbia Hospitality; Lenox (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Columbia Hospitality is seeking a Retail Attendant for The Whitlock Grab & Go. This role focuses on delivering exceptional guest experiences through effective communication and maintaining a clean, organized retail environment. Benefits include competitive pay at $18 an hour, opportunities for career growth, and a values-driven culture that prioritizes people-first interactions.

Benefits

Get Paid Daily

Paid Time off & Holiday Pay

Medical, Dental, Vision, Disability, 401K

Discounted Lodging, Dining, Spa, Golf, and Retail

Employee Assistance Program

Referral Bonus

Qualifications

• Previous experience in a retail environment strongly preferred.
• Ability to clearly and effectively communicate.
• Basic math skills required for accurate currency handling.

Responsibilities

• Maintain warm and professional attitude to ensure exceptional guest experience.
• Assuring neatness and cleanliness of store and storage areas.
• Participate in using positive suggestive selling techniques.

Skills

Customer service skills

Communication

Basic math skills

Job description

Retail Attendant | The Whitlock Grab & Go

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $18
• Thursday - Monday 11am - 7pm
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.”Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Maintain warm and professional attitude at all times to ensure exceptional guest experience
• Knowledge of opening and closing procedures
• Balancing of registers and knowledge and accuracy of closing procedures for registers
• Knowledge of inventory received and back stock; Upkeep of all floor merchandising and displays; Assist with receiving, tagging and transporting of new merchandise
• Assuring neatness and cleanliness of store, point of purchase station and storage areas
• Ensure cleanliness and organization of all back areas, including outdoor storage and container
• Provide constant communication with other team players and with supervisor on special request and or orders
• Knowledge of shipping procedures for store merchandise and interdepartmental transfer procedures
• Anticipating guest constant changing needs
• Participate in using positive suggestive selling techniques
• Assists in the training of new/other employees
• Participating in counting inventory

The Nitty Gritty

• Previous experience in a retail environment strongly preferred
• Strong customer service skills
• The ability to clearly and effectively communicate
• Basic math skills required for accurate currency handling

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.