Retail Athlete: Customer Experience Pro

Nike; New York (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Discounts up to 50% off

Tuition assistance

Paid time off

Health insurance

401(k)

Commuter benefits

Job summary

Nike Retail Associate, known as Athletes, brings the “Just Do It” mindset to life in our store. You help customers discover the product that inspires them— from living rooms to locker rooms— and you build trust and loyalty as part of one team.

In a fast-paced environment with flexible shifts, you’ll learn product details, hit sales goals, and deliver the ultimate Nike store experience for every consumer you serve, every day.

Qualifications

• Flexible with scheduling including weekends/holidays.
• Must be at least 18.
• Relocation support and work authorization assistance are not available for this role.

Responsibilities

• You lead with service. You understand and obsess the consumer’s needs, then guide them to the gear that elevates their performance.
• You fuel the day’s momentum. You know the product, honor the details, and keep the store sharp. You hit your goals and move with purpose.
• You build connection. You show up for the consumer and your teammates. You bring the energy of sport, share your knowledge, and create a space where everyone feels seen and supported.
• You bring integrity to every moment. You meet our elevated standards, communicate honestly, and model reliability in every interaction.

Skills

Customer service

Product knowledge

Sales

Communication

Job description

Nike Retail Associate, known as Athletes, brings the “Just Do It” mindset to life in our store. You help customers discover the product that inspires them— from living rooms to locker rooms— and you build trust and loyalty as part of one team.

In a fast-paced environment with flexible shifts, you’ll learn product details, hit sales goals, and deliver the ultimate Nike store experience for every consumer you serve, every day.