Retail Associate, Yardsale

Yardsale Equipment Company; San Francisco (CA); On-site; USD 60,173,568 - 65,904,384; Full time

Benefits offered by this job

Employee discount

Unlimited coffee/baked goods on the go

Job summary

Yardsale is seeking a Retail Associate to support the daily operations of our new flagship store and coffee shop (Double Black) in San Francisco, CA. As a retail associate you will help customers find the right gear, process sales and returns, restock and merchandise, and keeping the shop floor sharp while upholding our hospitality standards.

You will work with the General Manager to ensure smooth operations and community focus.

Qualifications

• Retail or customer service experience.
• Willingness to learn and lean in to company needs.
• Live in San Francisco and be able to work onsite.
• Love for outdoors, adventure and travel.

Responsibilities

• Work with the General Manager to ensure daily operations success.
• Help customers find gear and share knowledge about our products.
• Keep the sales floor clean, stocked, and well-merchandised.
• Handle sales, returns, and exchanges accurately.
• Uphold our hospitality and service standards.

Skills

Retail experience

Customer service

On-site availability

Hospitality

Job description

Yardsale is an all-seasons outdoor equipment brand, focused on designing clever gear for epic days outside. We're two close friends that both have lived in the Cole Valley neighborhood for several years.

Job Description

We are looking for a Retail Associate to help assist with the daily operations of our new flagship store and coffee shop (called Double Black) in San Francisco, CA.

As a retail associate you will act as a go-to service employee for the store. That includes, but is not limited to, helping customers find the right gear, processing sales and returns, restocking and merchandising, and keeping the shop floor sharp.

Double Black acts as a community focal point in the Cole Valley neighborhood. We want to provide customer service that goes above and beyond, generating strong customer loyalty. The retail associate position will be an integral part to this success.

You Will

• Work alongside the General Manager to ensure daily operations success
• Help customers find what they need and share knowledge about our gear
• Keep the sales floor clean, stocked, and well-merchandised for both customer benefit and that of other employees
• Handle sales, returns, and exchanges accurately
• Uphold our exceptional standard for hospitality and service

You Are

• A problem solver — working in a fast paced environment requires you to be quick on your feet and able to keep a level head
• Hospitality oriented, you will be the face of the Yardsale brand and a key contributor to the neighborhood community
• A team player willing to work together to achieve a common goal
• Adventurous — you spend your days outside with friends, travel to new places, and are excited to use Yardsale gear yourself

Must-Haves

• Retail or customer service experience
• Strong willingness to learn and lean in depending on the company's needs
• Live in San Francisco and be available to work onsite at our Cole Valley, SF store
• A love for the outdoors, adventure, and travel

More Details

• Pay: $21/hr + tips pooled
• Yardsale employee discount + unlimited coffee/baked goods on the house

Yardsale is committed to building a diverse and inclusive team. We believe that different perspectives make better products and stronger communities. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic protected by California or federal law.