Retail Associate — Serve Customers, Make a Difference

Goodwill Southern California; California (MO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Store discount

Goodwill Perks: Discounts on dining, 0

Employee Assistance Program

Job summary

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

You’ll provide excellent customer service, operate cash registers, and help merchandise donated goods, while maintaining a clean, safe, and inviting store environment.

Qualifications

• Ability to read, speak, and write basic English.
• Some retail, sales, or customer service experience preferred.
• Comfortable using point-of-sale and basic computer systems.
• Dependable, punctual, and motivated to support a team environment.
• RISE values: Respect, Integrity, Service, Excellence.

Responsibilities

• Provide excellent service to every customer and donor with professionalism and positivity.
• Operate cash registers, process transactions accurately, and handle donations with care.
• Sort, price, and merchandise donated goods to meet company standards.
• Maintain clean, safe, and organized work areas.
• Contribute to sales and production goals by supporting daily store operations.
• Work flexible shifts, including evenings, weekends, and holidays as needed.

Skills

Customer service

Team collaboration

Dependable

English literacy

Tools

POS system

Job description

Goodwill Southern California is hiring Retail Associates to support our mission of Transforming Lives Through the Power of Work. As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation experience that keeps our stores running efficiently and supports our community programs.

You’ll provide excellent customer service, operate cash registers, and help merchandise donated goods, while maintaining a clean, safe, and inviting store environment.