Retail - Associate (Seasonal for Summer)

SSA Group; Seattle (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Associate for a seasonal position. This role involves providing exceptional customer service, maintaining a clean and organized workspace, and supporting sales through effective merchandising. Ideal candidates will possess strong interpersonal skills and thrive in a fast-paced environment. Join a team that values sustainability and inclusivity while making a positive impact in the community. This is a fantastic opportunity to gain experience in a vibrant setting, where your contributions will help enhance guest experiences and support cultural attractions across the country.

Benefits

Employee Assistance Program

Get Paid Early

Tuition Discounts

Meal Plan

Employee Discounts

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to thrive in a team environment and work independently.

Responsibilities

• Fulfill guest’s needs quickly and efficiently.
• Maintain a clean, safe, and organized work environment.

Skills

Interpersonal Skills

Communication Skills

Teamwork

Basic Computer Skills

Education

No prior experience required

Tools

POS Systems

Excel

Job description

Retail - Associate (Seasonal for Summer)

325 5th Ave N, Seattle, WA 98109, USA

Job Description

Posted Friday, May 9, 2025 at 7:00 AM | Expires Sunday, June 1, 2025 at 6:59 AM

Retail Associate

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions, and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry; we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve deserve it.

Position Title: Retail Associate

Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager

Responsibilities:

• Fulfill guest’s needs quickly and efficiently.
• Inform retail leadership in a timely manner when item quantities are low or for special requests. Work with the warehouse team to pull & fill items as necessary.
• Relay relevant comments received from customers directly to supervisor.
• Maintain a clean, safe, and organized work environment.
• Uphold company policies and procedures.
• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Check and stock supplies in the counter area, floor display, floor stands, and cabinets neatly, accurately, and in a timely fashion.
• Clean tables, chairs, and equipment as needed.
• Keep the counter and floor in the work or service area clean and free of debris.
• Maintain a balanced cash drawer as assigned.
• Perform other related duties, tasks, and responsibilities as assigned from time to time.
• Merchandise products to maximize sales.
• Increase sales through promotional items or suggestive selling.
• Support the unit in being an example for Company & Client guidelines regarding Sustainability/Conservation efforts, and share knowledge with staff as necessary.
• Support SSA/Unit in community efforts through hiring, engagement activities, and giving back opportunities.
• Perform other necessary tasks.

Job Requirements:

• Strong interpersonal and communication skills.
• Ability to thrive in a team environment and work independently with flexibility in a fast-paced setting.
• Ability to understand and implement written and verbal instructions.
• Basic computer skills, including POS systems and Excel.
• Physical ability to stand for extended periods and handle boxes (10-35 lbs), including lifting.
• Availability to work varied hours/days, including nights, weekends, and holidays.

IDEA + Belonging:

• Promote inclusivity and support within the team, fostering networking across units.
• Focus on removing barriers and empowering growth at all levels.
• Lead by example in Sustainability/Conservation efforts, sharing knowledge and teaching staff as necessary.
• Engage in community efforts through activities and opportunities for giving back.

Previous Experience:

No prior experience required. All educational backgrounds are eligible.

This list is not exhaustive; responsibilities and requirements may change due to circumstances such as emergencies, personnel changes, workload, or technological developments.

Compensation and Benefits:

• Hourly, Non-Exempt, pay based on experience and education.
• Employee Assistance Program, Get Paid Early, Tuition Discounts, Meal Plan & Employee Discounts.
• For California Residents: Submission of application indicates review of SSA Group California Privacy Notice.
• For San Francisco Residents: Consideration under Fair Chance Ordinance; review the related document for rights.