Retail Associate Seasonal

Columbia Sportswear Company; Eagan (MN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k with company match

Employee discounts

Wellness Time Off

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences through direct customer interactions and product recommendations. You will help maintain visual standards, assist with inventory, and process transactions at the register.

The role supports a flexible retail schedule and requires at least a High School Diploma or GED. Employees benefit from discounts, 401k options, and wellness time off where applicable.

Qualifications

• High School Diploma or GED preferred.
• 2 years (or less) of experience in a position or specialization is common for this role.
• Experience operating POS systems and inventory tools is helpful.

Responsibilities

• Provide exceptional customer service by answering questions and addressing issues regarding products and availability.
• Maintain store standards for visual merchandising, cleanliness, and safety; locate merchandise as needed.
• Process all cash register transactions accurately and efficiently, including sales, returns, exchanges, and loyalty program connections.
• Assist with receiving, replenishing, and moving products to support store profitability and inventory flow.

Skills

POS systems

Inventory software

Customer service

Education

High School Diploma or GED preferred

Tools

Retail software tools

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye‑catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of “Connecting Active People with Their Passions.” As a Retail Associate, you serve as a brand ambassador and ensure exceptional in‑store experiences through positive customer interaction. Within this role, you will employ your natural problem‑solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

HOW YOU’LL MAKE A DIFFERENCE

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

YOU HAVE

• No specific education required (High School Diploma or GED preferred) 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state and federal laws are adhered to when evaluating your availability.

EEO & DEI

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

Here is the EEOC URL: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

COMPENSATION & BENEFITS

• Pay Range: $15.00 - $21.60. Expected Pay Range for Hire: $15.00 - $16.00 *Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.
• Temporary employees benefits: 401k plan plus a generous company match.
• Employees must be age 18 and have worked 1,000 hours.
• Generous employee discounts.
• Temporary employees eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories and equipment. Our four primary brands ― Columbia®, Mountain Hardwear®, SOREL® and prAna® ― complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance.

Learn more about our family of brands here.