Retail Sales Associate - Seasonal

Columbia Sportswear Company; North Bend (WA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Wellness time off

Flexible work schedules

Employee Discounts from Columbia brand

Employee Assistance Programs (EAP)

401k with company match

Team-oriented environment

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver excellent customer service, handle sales and returns, and support store operations. You will assist shoppers with product questions, process transactions, and help maintain attractive, organized displays across the store.

This role requires a high school education (GED acceptable) and prior retail experience is a plus. Flexible schedule and opportunities for advancement are available, with employee discounts on brand products.

Qualifications

• No specific education required; HS diploma or GED preferred.
• 2 years of experience or less in a related role.
• Must be 16 years or older; employees 18+ with 1,000 hours experience preferred.

Responsibilities

• Provide exceptional customer service by answering questions and making product recommendations.
• Maintain store visuals, cleanliness, and safety; stock and merchandise retrieval.
• Handle all cash register transactions accurately and efficiently.

Skills

POS systems

Inventory software

Retail software tools

Education

High School Diploma or GED preferred

Job description

About the Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of "Connecting Active People with Their Passions." As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportwear Companies’ values to enhance customer service and teamwork.

How You’ll Make a Difference

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.).
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.

Requirements

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.
• Employees must be age 18 and have worked 1,000 hours.

Job Conditions

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

Benefits

• Wellness time off to support your health and wellness journey.
• Flexible work schedules with opportunities for advancement.
• Employee Discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.
• Employee Assistance Programs (EAP) provide access to free mental health services, financial services, discounts on fitness programs, and more!
• Temporary employees are eligible for Wellness Time Off, which complies with all applicable state and local paid leave laws.
• We also offer generous employee discounts.
• At Columbia Sportswear Company, we’re proud to offer temporary employees benefits that protect your family’s financial future and help you save money through our 401k plan plus a generous company match.
• Fun, engaging, energetic team focused on helping you grow!

Equal Opportunity and Accommodation

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

Pay Range

Pay Range: $18.00 - $25.92 Expected Pay Range for Hire: $18.00 - $19.00 *Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered.

Company Information

Founded in 1938, Columbia Sportswear Company is a global leader in designing, sourcing, marketing, and distributing outdoor and active lifestyle apparel, footwear, accessories, and equipment. Our four primary brands - Columbia®, Mountain Hardwear®, SOREL® and prAna® - complement each other to address the diverse needs of active consumers and their products have gained an international reputation for their innovation, quality and performance. Learn more about our family of brands here.