Retail Associate - Seasonal

XANTERRA TRAVEL COLLECTION; Arizona; On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Free gym access

Free train tickets

Bearizona entry

Store discounts

Adventure perks

Job summary

Xanterra Travel Collection in Williams, Arizona, is hiring Seasonal Retail Associates to provide efficient check-out service and top-tier guest care in the Grand Canyon Railway gift shop. The role supports sales, product knowledge, and friendly service across multiple retail areas, with an emphasis on accuracy and positive guest interactions.

The position runs seasonally with pay of $17.85 per hour and includes perks such as free train tickets and admission discounts, in-house gym and pool

Qualifications

• Customer service experience is required.
• Experience with cash handling is required.
• Retail experience is a plus.
• Previous experience with POS systems is a plus.
• Working knowledge of Microsoft programs is a plus.

Responsibilities

• Handle sale of retail purchases in the gift shop.
• Demonstrate product and park knowledge to guests.
• Record sales accurately and follow accounting procedures.
• Keep the sales floor, stock room, and displays organized.
• Maintain neat appearance and reliable attendance.
• Support store manager with assigned tasks.

Skills

Customer service

Cash handling

Retail experience

POS systems

Microsoft Office

Tools

POS systems

Job description

Overview

Live. Work. Explore. as a part of our Retail team the Grand Canyon Railway and Hotel!

Located in Williams, Arizona, the historic Grand Canyon Railway and Hotel is the place to get your career on the right track! Open year-round, the Grand Canyon Railway operates scenic train rides, a full-service restaurant, pub, retail shops, and 3-diamond hotel. No matter what your job is, you will play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring Retail Associates - all aboard for a fun and exciting job!

Job Summary

Retail Associates provide efficient check-out service to Grand Canyon Railway Retail guests while maintaining superior guest service standards.

The Details

Position Type: Seasonal

Seasonal End Date: 10/22/2026 - 01/03/2027

Pay: $17.85 per hour

Life at the Grand Canyon Railway

• No employee housing available
• Meet people of all ages from all over the country and world!

Benefits and Perks

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!

Responsibilities

• Fully understand and support Xanterra's Mission Statement and Core Values.
• Professionally and courteously handles the sale of retail purchases in the gift shop.
• Demonstrates product and park knowledge while providing information to guests and vendors.
• Performs cashiering duties properly, recording the sales in the register accurately and following correct accounting procedures.
• Maintains proper sales records and night reports in compliance with accounting policies.
• Assists whenever necessary in keeping the sales floor and stock room clean and organized, including sweeping, vacuuming, dusting, polishing, scrubbing, mopping, and trash removal.
• Keeps merchandise stocked and organized on the shelves.
• Maintains a well-groomed, clean, and neat appearance and exceptional attendance.
• Works productively under minimum supervision.
• Carry out the assignments given by the store manager.
• As directed ensure housekeeping is being attended to in the store, as well as stocking, folding, and display maintenance.
• Work in all areas of retail including depot, Fred Harvey, warehouse, fudge, and coffee shop.
• Assist in inventory and daily product distributions from the Warehouse.
• Other duties as assigned.

Qualifications

Minimum Requirements

• Customer service experience
• Experience with Cash handling.
• Previous retail experience is a plus.
• Previous experience with POS systems is a plus.
• Working knowledge of Microsoft programs and software is a plus.

While performing the duties of this job, the employee is:

• Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, reaching outward and using wrist motion.
• Reaching above shoulder, bending, lift or carry up to 20 lbs.
• Occasionally sit, climb, crawl, squat or kneel, lift/carry and push or pull up to 50lbs.
• Will be required to stand long periods of time and to occasionally walk up flights of stairs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.