Retail Associate (PT)

Red Wing Shoe Company; Daly City (CA); On-site; USD 24,108 - 30,665; Part time

Benefits offered by this job

401(k) match

Employee discounts

Well-being benefits

Job summary

Red Wing Shoe Company is seeking a part-time Customer Service Representative in Daly City, California. The position involves promoting our high-quality brand, maintaining store presentation, and providing exceptional customer service. Candidates must have a high school diploma or equivalent and 1-2 years experience in retail.

Our benefits package includes a 401(k) match and employee discounts, all designed to support your health and financial security. Join us to make a difference in our customers' lives!

Qualifications

• Must be age 18+ within 30 days of application.
• 1-2 years relevant experience in retail.

Responsibilities

• Promote Red Wing brand image through professional selling.
• Guide customers through the Ultimate Fit Experience.
• Achieve and exceed daily productivity and sales goals.

Skills

Customer relationship building

Results oriented

Product knowledge

Education

High School Diploma/GED or equivalent work experience

Job description

The targeted hiring range for this part‑time position is $17.50 – $22.26 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job‑related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.

Our benefits package for part‑time employees includes a 401(k) match, employee discounts and valuable well‑being benefits like free EAP services, financial planning assistance, and well‑being coaching, all designed to support your health and financial security.

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose‑built footwear to our stylishly designed stores, you’ll see the difference. From our life‑friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in‑store experiences for customers who build, shape, and protect the world around them – you’ll make a difference. We’re not just retail. We are Red Wing.

Job Description

GENERAL PURPOSE OF JOB:

Promote and support our high‑quality Red Wing brand image through professional selling, building loyalty and long‑lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Guide each customer through RWSC’s Ultimate Fit Experience
• Provide appropriate accessory recommendation, educate customers on the benefits of each
• Achieve and exceed daily productivity and sales goals
• Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Maintain safe and healthy work environment by following organization standards and legal regulations
• Provide direct support in the daily operations of the retail store

OTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):

• Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
• Maintain quality service by establishing, following, and enforcing organization quality system standards
• Uphold Red Wing Shoe Company’s core values
• Willingness to perform additional duties as required
• Conduct self‑accordance to RWSC policies
• Build collaborative relationships between you and key people with whom you’ll work or interact with

Qualifications

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:

• High School Diploma/GED or equivalent work experience
• Must be age 18+ within 30 days of application
• 1‑2 years relevant experience
• Results oriented

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

• Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
• Profit and loss knowledge
• Naturally curious, has passion for new ideas, and looks to drive growth
• Problem solving
• Retail Footwear

PHYSICAL DEMANDS:

• Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
• Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

WORK ENVIRONMENT:

• Retail Store

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Individuals with disabilities needing assistance in completing an application may contact [emailprotected] or call 651‑388‑8211‑.

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug‑free workplace.