Retail Associate Production - Hampton

Goodwill of Central and Coastal Virginia in; Hampton (VA); On-site; USD 19,000 - 23,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Production in Hampton (Finance). You will contribute to the store mission by maximizing efficiency, appearance, and customer satisfaction, and process donations for sales floor placement.

The role requires ability to work in a fast-paced environment, be cross-trained in multiple production and customer service positions, and follow safety and policies. A high school diploma or GED is preferred.

Qualifications

• Ability to assist customers and work well with others.
• Effective communication with customers, peers and management.
• Open to cross-training in multiple production and customer service roles.

Responsibilities

• Inspect donations and determine marketability per Operations Manual.
• Sort raw material for store use, salvage, or trash.
• Tag donated items and place on the sales floor per rotation system.
• Arrange sorted goods on the floor based on productivity standards.
• Produce required number of items daily per minimum standards.
• Follow uniform dress code as outlined in policies.
• Maintain an enthusiastic, positive attitude.
• Work as a team in a fast-paced environment with multiple priorities.
• Cross-train in multiple production and customer service positions.
• Follow Asset Protection and security procedures.
• Able to communicate effectively with customers and management.
• Adhere to work schedule and physical demands of the job.

Skills

Customer service

Teamwork

Communication

Learning quickly

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia

Retail Associate Production - Hampton (Finance)

Position Summary

Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor.

Essential Duties

(Other duties within the scope of this position may be assigned.)

• Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.
• Sorts raw material-categorize for store use, salvage, trash.
• Stands and tags donated items according to Goodwill's rotation system as outlined in the Retail Operations Manual.
• Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual.
• Produces appropriate number of items each day according to Goodwill's minimum standards as outlined in the Retail Operations Manual.
• Adheres to uniform dress code standards as outlined in the Retail Operations Manual.
• Demonstrates an enthusiastic and positive attitude.
• Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
• Able to be cross trained in multiple production and customer service positions.
• Adheres to Assets Protection control and compliance procedures.
• Able to communicate effectively with customers, peers and management.
• Adheres to work schedule.
• Able to handle the physical requirements to accomplish daily responsibilities.

Supervisory Responsibilities

The associate in this position does not have any supervisory responsibilities.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Competencies

Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Safety Statement

Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.

Information Privacy and Security

This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.

Physical Demands/Work Environment/Work Conditions

• The associate is required to lift up to 50 pounds with frequent lifting and/or carrying objects weighing up to 25 pounds.
• The associate works in a moderate work environment with occasional exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).
• The associate must be available to work evenings and/or weekends as business needs dictate.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.