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Goodwill of Central and Coastal Virginia seeks a full-time Retail Associate to support donation processing, sorting, tagging, and stocking on the sales floor. The role emphasizes customer service, teamwork, and adherence to store procedures in a fast-paced environment.
Responsibilities include inspecting donations for quality, maintaining store appearance, and ensuring efficient operations. Evening and weekend availability is required, with a competitive base pay and a strong emphasis on safety
Contribute to the mission of Goodwill in a Goodwill retail store. Maximize efficiency, store appearance, customer and associate satisfaction. Process donations in a timely manner for placement on the sales floor.
(Other duties within the scope of this position may be assigned.)
1. Inspects donations and raw material for quality to determine marketability as outlined in the Retail Operations Manual.
2. Sorts raw material-categorize for store use, salvage, trash.
3. Stands and tags donated items according to Goodwill’s rotation system as outlined in the Retail Operations Manual.
4. Stands and hangs sorted goods for placement on to retail sales floor based on productivity standards outlined in the Retail Operations Manual.
5. Produces appropriate number of items each day according to Goodwill’s minimum standards as outlined in the Retail Operations Manual.
6. Adheres to uniform dress code standards as outlined in the Retail Operations Manual.
7. Demonstrates an enthusiastic and positive attitude.
8. Able to work as a team member in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
9. Able to be cross trained in multiple production and customer service positions.
10. Adheres to Assets Protection control and compliance procedures.
11. Able to communicate effectively with customers, peers and management.
12. Adheres to work schedule.
13. Able to handle the physical requirements to accomplish daily responsibilities.
The associate in this position does not have any supervisory responsibilities.
Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge
Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.
This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.
Goodwill of Central and Coastal Virginia is anEqualOpportunity/AffirmativeAction employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation or have questions regarding the listed compensation , please contact the recruiting team at Goodwill of Central and Coastal Virginia at 804-745-6300 or via email at RecruitingAccommodations@goodwillvirginia.org. All information you provide will be keptconfidential and will be used only to the extent required to provide needed reasonable accommodations.
Associate must be willing to be crossed trained in other areas of the store, work at least 2 closings a week and weekends.