Retail Associate | prAna

Columbia Sportswear; Boulder (CO); On-site; USD 23,419 - 33,723; Part time

Benefits offered by this job

Life/Work Balance

Generous product discounts

Store credit every 6 months

Eligibility for quarterly bonus plan

Growth opportunities

Job summary

Columbia Sportswear Company is seeking a part‑time Sales Associate to support store leadership in delivering exceptional brand and guest experiences. You will assist customers, promote the prAna and Columbia product lines, and help drive store sales while maintaining high standards.

The role requires strong communication, a customer‑focused attitude, and the ability to adapt to a dynamic retail environment.

Qualifications

• Experience in specialty retail, activewear, or outdoor apparel is a plus.
• High school diploma or equivalent is required.
• Flexible availability to adapt to changing schedules.

Responsibilities

• Provide helpful, knowledgeable service in person, over the phone, or through digital channels.
• Greet guests and create an engaging shopping experience.
• Assist guests in finding merchandise and provide product recommendations.
• Process sales transactions using the POS system.

Skills

Customer service

Retail sales

Communication

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS system

Job description

Overview of the Position

Sales Associate plays a vital role in our retail team, assisting store leadership in creating exceptional brand and guest experiences, driving store sales, and fostering a welcoming environment. They follow prAna's marketing and promotional strategies to increase sales and grow our customer base while maintaining high store standards. Strong communication with management and teammates is key to success in this role.

Essential Functions and Responsibilities

• Provide helpful, knowledgeable, and friendly service in person, over the phone, or through digital channels, following prAna's service standards.
• Greet guests warmly and create an engaging, educational shopping experience.
• Assist guests in finding merchandise and make thoughtful product recommendations to enhance their experience and maximize store sales.
• Handle special orders, exchanges, returns, and in-store purchases from prAna.com.
• Accurately and efficiently process sales transactions using the prAna POS system.
• Develop expertise in the prAna product line through training and enthusiastically educate customers about our apparel and accessories.
• Support inventory cycle counts, order processing, and stockroom organization.
• Help maintain a clean and organized store by assisting with regular tasks such as cleaning windows, sweeping floors, and dusting surfaces.
• Follow inventory control and loss prevention procedures.
• Contribute to merchandising, floor resets, and visual directives to enhance the customer experience.
• Always adhere to all safety and security protocols.
• Share ideas and input for store and region-specific events that amplify prAna's voice in the outdoor world.

Education, Experience and Time Requirements

• Retail sales or customer service experience in specialty retail, activewear, or outdoor apparel is a plus.
• Passion for outdoor activities, especially those that reflect the prAna brand's focus on an active California lifestyle—such as hiking, climbing and yoga—while embracing all forms of outdoor adventure.
• High school diploma or equivalent required.
• Must be at least 18 years old.
• Flexible availability to adapt to changing business needs and schedules.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

• Occasionally requires ability to remain stationary.
• Constantly requires ability to move about the store and communicate with others (customers / co‑workers) to exchange information.
• Frequently requires ability to lift/move items weighing up to 40lb.
• Detailed physical requirements document on file.

What’s In It For You

• Life/Work Balance — We prioritize flexibility in work schedules because we believe that balance is essential.
• Generous product discounts on prAna and Columbia Sportswear family of brands: Columbia, Mountain Hardwear, and SOREL.
• Store credit to purchase product every 6 months.
• Eligibility to participate in the prAna Retail Quarterly Bonus Plan.
• Opportunities for growth and development within prAna's retail team.

Employee Conduct

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co‑workers, customers, and vendors.

Job Description Note

This job description outlines the general scope and function of the position but may change based on business needs. It is not an all‑inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function in the company.

EEO Statement

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Pay and Benefits

Pay Range: $17.00 - $24.48; Expected Pay Range for Hire: $17.00 - $18.00. Newly hired employees typically are employed at the start rate for the specific store; however, previous experience will be considered. At Columbia Sportswear Company, we’re proud to offer part‑time employees benefits that include a variety of services and products to help make your life and work more rewarding, including a 401k plan with generous company match, EAP+ counseling services, commuter benefits such as transit and parking reimbursement programs, wellness benefits, and employee discounts.

Application Deadline

Columbia will continue to accept applications until 09/01/2026.

Accessibility Assistance

If you need an accommodation or adjustment to successfully complete and submit your application, please reach out to [e-mail] with the subject: Applicant Assistance Requested.