Retail Associate Part-Time

Goodwill-Industries-of-West-Michigan,-Inc; Zeeland (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Industries of West Michigan, Inc. is seeking a Donation Attendant/Store Clerk to help manage donated goods and assist customers. The role includes sorting donations, operating the cash register, and maintaining a clean, organized store environment.

Ideal candidates have a high school diploma (preferred) and at least 1 year in retail operations. Regular weekends and holidays may be required, with potential for overtime in a demanding retail setting.

Qualifications

• Experience in retail operations is preferred.
• Ability to operate cash registers accurately and efficiently.
• Strong customer service skills and positive attitude.

Responsibilities

• Receive donated items and prepare them for sale.
• Sort donations by category and maintain item organization.
• Complete necessary paperwork for donated goods.
• Operate cash register and assist customers at checkout.
• Keep sales floor clean and merchandise neatly displayed.
• Rotate merchandise per schedule and remove damaged items.
• Textiles: size and hang textiles; adjust pricing as needed.
• Identify brand names and classify items for pricing.
• Move containers and merchandise using proper handling equipment.
• Maintain good space utilization and store layout.

Skills

Cash handling

Customer service

Retail operations

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Our mission is to Change Lives through the Power of Work!

• Family-friendly hours
• Closed on major holidays
• Caring & Inclusive culture
• Supports a great cause!
• Primary Responsibilities:

This position is responsible for receiving and processing donated goods and materials at the retail store, including maintaining the sales floor and operating cash registers.

Job Functions:

Donation Attendant:

• Receive donated items.
• Sort donations by category.
• Complete paperwork.

Store Clerk:

• Operate cash register.
• Remove empty hangers and outdated merchandise according to rotation schedule.
• Maintain general appearance of the store including general housekeeping.

Textiles and Hardlines Processing:

• Follow sorting and pricing guidelines.
• Recognize name brand, vintage, and collectible items.
• Size and hang textiles.
• Differentiate materials and place in proper containers, z-racks, etc.
• Operate powered industrial trucks and other material handling equipment to move containers and merchandise.
• Make proper use of available space and materials.

Education:

High school diploma or equivalent preferred.

Experience

Minimum of one (1) year experience in retail operations preferred.

Work Conditions:

• Inside generally 100%, however, may include outside work on occasion.
• Limited emotional effort. Work environment routine with periods of isolated high stress. Short deadlines requiring some overtime. Weekends and holidays required.
• Available and on call for emergency situation at stores.

Physical Requirements:

Medium work, occasionally exerting up to 50 pounds of force and/or up to 25 pounds of lifting, frequent lifting up to 10pounds, carrying, pushing, pulling, bending, climbing, reaching, handling, hearing, talking, seeing and repetitive movement.

Core Competencies:

• Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
• Demonstrate ability to think independently in supervisor's absence.
• Demonstrate quality control and accuracy with sorting and pricing guidelines.
• Kaizen principles: follow 6S Checklist, procedures, signage, and layout.
• Maintain a valid powered industrial truck license, when required.

Goodwill Industries of West Michigan, Inc.