Retail Associate (part-time)

Columbia Care; Chevy Chase (MD); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive wages

Paid holidays

Vacation and sick time

401K

Health plan options

Dental

Vision

Pet insurance

Life insurance

Short-term disability

Job summary

The Cannabist Company is hiring Retail Associates in Maryland to guide and educate patients with medical marijuana needs. You will help ensure patients receive the correct medication and assist at the point of sale.

Must be able to work 20-28 hours per week, including weekends. The role offers $19 per hour plus tips, with non-exempt status and comprehensive benefits.

Qualifications

• Must be at least 21 years of age.
• Two years of direct customer service experience required.
• Retail experience a strong plus.
• Experience with Point-of-Sales systems.
• Understanding of Windows Operating System and Microsoft Outlook.

Responsibilities

• Enter intake forms and file correctly, then input information in ADILAS for future reference.
• Confirm patient purchase limits prior to consultation and inform the pharmacist of limits.
• Provide exceptional customer care and promote positive customer relations.
• Respond to calls or emails requesting product, training, and information.
• Manage patient records in the MMJ database.
• Maintain and update databases as needed.
• Fulfillment of customer orders.
• Responsible for sales and promotion of all ColumbiaCare products.
• Build and maintain integrity and trust for products.

Skills

Customer service

Retail experience

Windows OS

Microsoft Outlook

Tools

POS systems

Job description

Reports to: General Manager

Position Overview: Under general supervision, Retail Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

Schedule: Must be able to work 20-28 hours a week according to our dispensary hoursincluding weekends.

Pay: $19.00/hour + tips!

Travel %:0

FLSA status:Non-exempt

Major Areas of Responsibility include:

• Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference.
• Confirms patient purchase limits prior to admission intothe consultation area and informs the appropriate pharmacist of such limits.
• Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
• Respond to calls or emails from customers requesting product, training, and general information.
• Management of patient records through the use of an MMJ database.
• Maintenance and update of databases as needed.
• Fulfillment of customer orders.
• Responsible for the sales and promotion of allColumbiaCare products.
• Build and maintain a high level of integrity and trust for specific products.

Minimum Qualifications (Skills, Knowledge & Abilities):

• Must be at least 21 years of age
• Two years of direct customer service experience required.
• Retail experience a strong plus
• Experience with Point-of-Sales systems
• Understanding of and experience with Windows Operating System and Microsoft Outlook

Additional Abilities Required:

• While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 50pounds (or more with assistance). Must be able to speak and communicate verbally with co-workers, customers, vendors, etc. The noise level in the work environment is usually moderate.
• Note: Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About The Cannabist Company (f/k/a Columbia Care)

The Cannabist Company, formerly known as Columbia Care, is one of the most experienced cultivators, manufacturers and providers of cannabis products and related services, with licenses in 14 U.S. jurisdictions. The Company operates 89 facilities including 70 dispensaries and 19 cultivation and manufacturing facilities, including those under development. Columbia Care, now The Cannabist Company, is one of the original multi-state providers of cannabis in the U.S. and now delivers industry-leading products and services to both the medical and adult-use markets. In 2021, the Company launched Cannabist, its retail brand, creating a national dispensary network that leverages proprietary technology platforms. The company offers products spanning flower, edibles, oils and tablets, and manufactures popular brands including dreamt, Seed & Strain, Triple Seven, Hedy, gLeaf, Classix, Press, and Amber. For more information, please visit www.cannabistcompany.com

Recognized for its comprehensive benefits, ongoing training opportunities and commitment to diversity and equity inclusion both internally and with external vendors, The Cannabist Company has earned a spot on mg Magazine’s America’s Top Cannabis Industry Employers list.

The Cannabist Company provides full-time employees with an excellent benefits and compensation package including but not limited to competitive wages, paid holidays, vacation and sick time, 401K, multiple health plan choices, dental, vision, pet and life insurances, 100% paid short-term disability, optional long-term disability insurance and more!

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