Retail Associate: Merchandising & Customer Care

Dollar General; Old Forge (Lackawanna County); On-site; USD 27,000 - 36,000; Full time

Job summary

Dollar General is seeking a store team member to act as the point of contact for customers, assist with plan-o-grams, stock and rotate merchandise, and maintain store cleanliness.

Responsibilities include loading shipments, helping customers locate items, operating the cash register, and supporting ordering with handheld scanners. This role requires reliability and teamwork in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Interpersonal communication

Safety policies

Plan-o-gram reading

Cash handling

Basic mathematics

IBM cash register functions

Education

High school diploma or equivalent

Job description

Dollar General is seeking a store team member to act as the point of contact for customers, assist with plan-o-grams, stock and rotate merchandise, and maintain store cleanliness.

Responsibilities include loading shipments, helping customers locate items, operating the cash register, and supporting ordering with handheld scanners. This role requires reliability and teamwork in a fast-paced retail environment.