Retail Associate: Make a Difference & Earn Perks

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Strongsville (OH); On-site; USD 34,384,896 - 51,577,344; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. in Strongsville is hiring a Retail Associate to join a mission-driven team.

If you love helping customers and creating a welcoming store, this role offers the chance to contribute to lives changed through work and strong customer experiences. You'll support store operations, greet shoppers, answer questions, and work with teammates to meet sales goals.

Qualifications

• Experience in retail, sales, or customer service is a plus, but not required — we'll provide the training.
• A passion for delivering outstanding customer experiences and helping others.

Responsibilities

• Deliver exceptional customer service by greeting shoppers and answering inquiries.
• Support the team in meeting and exceeding sales goals and KPIs.
• Collaborate with teammates and participate in team meetings to improve store performance.
• Restock shelves, organize displays, and keep the store clean and safe.
• Adapt to changing needs and multitask in a fast-paced environment.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. in Strongsville is hiring a Retail Associate to join a mission-driven team.

If you love helping customers and creating a welcoming store, this role offers the chance to contribute to lives changed through work and strong customer experiences. You'll support store operations, greet shoppers, answer questions, and work with teammates to meet sales goals.