Retail Associate - Hillsboro

Home Service Oil Co; Hillsboro (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wage

401k eligibility

Flexible scheduling

Advancement opportunities

Job summary

Express Mart Hillsboro, MO is seeking a reliable, customer-oriented Team Member (Customer Service Representative) to greet customers, operate the register, stock shelves, and maintain store cleanliness.

You will handle cash transactions, follow food service guidelines, and support loss prevention while delivering friendly service across day, evening, and overnight shifts. This fast-paced role offers flexible scheduling, benefits for full-time staff, and opportunities for advancement.

Qualifications

• Previous experience in customer service, retail, or a similar role preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet customers as they enter the gas station and assist as needed.
• Operate cash registers and handle cash transactions accurately and efficiently.
• Maintain an organized store environment, including restocking shelves, display maintenance, store housekeeping, and floor moves.
• Maintain a clean store by cleaning countertops, fuel pumps, bathrooms, and disposing of trash.
• Uphold all food service guidelines when serving food.
• Ongoing promotion awareness and product knowledge.
• Follow company policies and procedures regarding safety, security, and customer service standards.
• Practice safety with attention to spills, proper lifting techniques, and immediately reporting incidents to management.
• Collaborate with team members to ensure smooth operations and a positive work environment.

Skills

Customer service

Retail experience

Communication

Cash handling

Multitasking

Tools

Cash registers

Job description

Job Details

Job Location: Express Mart Hillsboro - Hillsboro, MO, Salary Range: Undisclosed, Job Title: Team Member (Customer Service Representative)

Pay: $15.00/hr; ask about our shift differentials!

Company: express mart owned by Home Service Oil Company

Job Type: Full-time/Part-time; This position offers day, evening, and overnight shifts.

Overview

express mart is seeking a reliable and customer-oriented individual to join our team. As a cornerstone of our gas station, you will be the face of our business, providing exceptional service to our valued customers. Your role will include merchandising, running the register, housekeeping and loss prevention, ensuring compliance with all company policies and store standards. If you thrive in a fast-paced environment and enjoy interacting with people, we want to hear from you!

Responsibilities

• Greet customers as they enter the gas station and assist as needed.
• Operate cash registers and handle cash transactions accurately and efficiently.
• Maintain an organized store environment, including restocking shelves, display maintenance, store housekeeping, and floor moves.
• Maintain a clean store by cleaning countertops, fuel pumps, bathrooms, and disposing of trash.
• Uphold all food service guidelines when serving food.
• Ongoing promotion awareness and product knowledge.
• Follow company policies and procedures regarding safety, security, and customer service standards.
• Practice safety with attention to spills, proper lifting techniques, and immediately reporting incidents to management.
• Collaborate with team members to ensure smooth operations and a positive work environment.

Qualifications

• Previous experience in customer service, retail, or a similar role is preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills and proficiency in operating cash registers.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to stand for extended periods and lift/move objects weighing up to 50 pounds.
• Knowledge of safety and sanitation procedures is a plus.
• Friendly and outgoing personality with a passion for delivering exceptional customer service.

Benefits

• Competitive hourly wage
• Full-time employees are eligible to elect benefits and participate in our 401k
• Flexible scheduling options
• Opportunities for advancement within the company

Equal Employment Opportunity (EEO) Statement

express mart is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Express Mart complies with applicable state and local laws governing nondiscrimination in employment in all our locations.