Retail Associate - Highway 93 Travel Center - FT Mornings

Coop Shared Services, Llc; Jerome (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Valley Wide Cooperative is hiring a Retail Associate for the Highway 93 Travel Center, Jerome, Idaho. The role focuses on friendly customer service, handling transactions, and maintaining shelves and displays.

Morning shifts are 5am–1pm, with duties including stocking, cashiering, and assisting customers and staff. The position emphasizes a professional image, teamwork, and readiness to obtain propane certification after hire.

Qualifications

• Must have prior customer service experience.
• Must be willing to become propane certified after hire.
• Ability to acknowledge customers, employees and vendors professionally.
• Strong multitasking and priority-setting abilities; good telephone etiquette.
• Reliable team player with professional image and cash handling skills.

Responsibilities

• Assist customers with transactions and returns accurately.
• Clean, stock shelves, and organize displays in a timely manner.
• Assist other employees and support daily store operations.
• Uphold standard operating procedures and ensure customer satisfaction.

Skills

Customer service

Multitasking

Money handling

Teamwork

Telephone etiquette

Education

High School diploma or GED

Job description

Retail Associate - Highway 93 Travel Center - FT Mornings

0VW-Retail Crossroads C-Store Full Time - limited benefit Sales Jerome, ID, US

The position of Retail Associate is of great significance to Valley Wide Cooperative. A person in this position is accountable for all billing and payment related functions, along with a strong customer service emphasis. Retail Clerks are required to perform all required tasks with the utmost concentration and dedication. Retail Clerks must be well versed in the standard operating procedures of the company.

Morning: 5am to 1pm

Job Summary:

These are the basic requirements of the position and must be performed competently.

• Obtained Tier II training.
• Acknowledge all customers, employees, and vendors.
• Assist customers with all transactions for the purchase or returns of goods and services.
• Clean, organize and stock shelves in a timely manner.
• Assist other employees.
• Other duties as assigned.

ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES:

• High School diploma or GED preferred.
• Previous customer service experience preferred.
• Must be willing to become propane certified upon hire.
• Acknowledge all customers, employees and vendors in a friendly and appropriate manner.
• Ability to multitask and determine order of need and task priority based on level of importance.
• Ability to communicate using proper telephone etiquette with customers, other employees, and vendors.
• Must have a strong team player focus in all interactions.
• Ability to properly handle money, give change and record multiple transactions efficiently and accurately.
• Must exhibit professional and positive image.

IMPORTANT INFORMATION: The following three sections on physical requirements, environmental factors, and typical manner of accomplishing essential job functions, describes the anticipated typical means of accomplishing the essential functions of the job.

PHYSICAL REQUIREMENTS: In an average day, the employee may be required to:

Activity

Not Required

Occasionally

(1%-33%)

Frequently

(34%-66%)

(67%-100%)

X

Jump

X

Squat

X

Kneel

X

Climb/Balance

X

Push/Pull

X

Reach above shoulder level

X

Lift from high / low position

X

Explain: Physical requirements dependent upon nature of the duty being performed.

Not Required

(Ex: Writing)

Pushing / Pulling

Fine manipulation

(Ex: typing)

Repetitive use of hands:

X

X

Speech

Vision

Touch

Smell

Hearing

Sensory requirements:

X

X

X

X

X

TYPICAL MANNER OF ACCOMPLISHING ESSENTIAL FUNCTIONS:

Average work hours per day:

7

Shift:

Varied

The job allows the employee to vary physical position or activity for comfort: Variable related to daily assignment.

In a normal workday, the employee may be required to: