Retail Associate, FT - Concord Mills

Nike; Concord (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Retail Associate, where your passion for customer service and teamwork will shine. In this dynamic role, you will be the face of the brand, guiding customers to find their perfect products while creating memorable experiences. Embrace a culture that values your ideas and encourages collaboration, all while enjoying benefits like discounts, 401(k) plans, and tuition reimbursement. If you're ready to take on a fast-paced environment and make a real impact, this is the opportunity for you!

Benefits

Employee Discounts up to 50%

401(k) Plan

Health Savings Accounts

Tuition Reimbursement up to $5,250

Employee Stock Purchase Plan

Qualifications

• Must be at least 18 years old and flexible to work nights and weekends.
• Ability to learn and train on the latest products and technologies.

Responsibilities

• Provide enthusiastic and knowledgeable support for customers' needs.
• Operate cash registers and manage stock and visual displays.

Skills

Customer Service

Team Collaboration

Product Knowledge

Flexibility

Education

High School Diploma or equivalent

Job description

Job Description

Location & Store Type: Nike Clearance Store - Concord Mills

Address: Concord, NC

Starting Pay Rate: $15.50/hour

Hours: Full Time 32 - 40 hours per week, including nights and weekends

We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let’s do it.

Lace Up as a Nike Retail Associate

As a Nike Retail Associate, you’re the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You’ll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas — and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments – that's our culture. Bring your just-do-it attitude, and let's be game-changers together.

Be Rewarded for a Job Well Done

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
• Information about benefits can be found here.

Putting Your Best Foot Forward

• Must be at least 18
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

What You're Responsible For

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Making customers feel welcome, that you care about their fitness wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

For more information, please refer to Equal Employment Opportunity is The Law.