Retail Associate - Festus (Collins Dr.)

Home Service Oil Co; Festus (MO); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive hourly wage

401k benefits

Flexible scheduling options

Opportunities for advancement

Job summary

Express Mart Festus is seeking a customer-focused Team Member to greet customers, operate registers, and keep the store organized and clean in a fast-paced environment. You will assist with merchandising, food service guidelines, and loss prevention while delivering exceptional service at the Festus location in Missouri.

The role requires flexibility for day, evening, and overnight shifts, with opportunities for advancement and benefits for full-time staff.

Qualifications

• Experience in customer service, retail, or similar role preferred.
• Able to work in a fast-paced environment and multitask.
• Basic math and cash register skills.
• Flexibility to work evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Stand for extended periods and lift up to 50 pounds.
• Knowledge of safety and sanitation is a plus.
• Friendly, outgoing with a focus on customer service.

Responsibilities

• Greet customers as they enter the gas station and assist as needed.
• Operate cash registers and handle cash transactions accurately and efficiently.
• Maintain an organized store environment, including restocking shelves, display maintenance, and housekeeping.
• Keep store clean, including countertops, fuel pumps, bathrooms, and trash disposal.
• Uphold food service guidelines when serving food.
• Promote products and maintain product knowledge.
• Follow safety, security, and service procedures.

Skills

Customer service

Communication

Multitasking

Physical stamina

Cash handling

Safety procedures

Job description

Job Details: Job Location: Express Mart Festus West - Festus, MO 63028, Job Title: Team Member (Customer Service Representative)

Pay: $15.00/hr; ask about our shift differentials!

Company: express mart owned by Home Service Oil Company

Job Type: Full-time/Part-time; This position offers day, evening, and overnight shifts.

Overview:

express mart is seeking a reliable and customer-oriented individual to join our team. As a cornerstone of our gas station, you will be the face of our business, providing exceptional service to our valued customers. Your role will include merchandising, running the register, housekeeping and loss prevention, ensuring compliance with all company policies and store standards. If you thrive in a fast-paced environment and enjoy interacting with people, we want to hear from you!

Responsibilities:

• Greet customers as they enter the gas station and assist as needed.
• Operate cash registers and handle cash transactions accurately and efficiently.
• Maintain an organized store environment, including restocking shelves, display maintenance, store housekeeping, and floor moves.
• Maintain a clean store by cleaning countertops, fuel pumps, bathrooms, and disposing of trash.
• Uphold all food service guidelines when serving food.
• Ongoing promotion awareness and product knowledge.
• Follow company policies and procedures regarding safety, security, and customer service standards.
• Practice safety with attention to spills, proper lifting techniques, and immediately reporting incidents to management.
• Collaborate with team members to ensure smooth operations and a positive work environment.

Qualifications:

• Previous experience in customer service, retail, or a similar role is preferred.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills and proficiency in operating cash registers.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to stand for extended periods and lift/move objects weighing up to 50 pounds.
• Knowledge of safety and sanitation procedures is a plus.
• Friendly and outgoing personality with a passion for delivering exceptional customer service.

Benefits:

• Competitive hourly wage
• Full-time employees are eligible to elect benefits and participate in our 401k
• Flexible scheduling options
• Opportunities for advancement within the company

Why express mart?

Join the express mart team and be a part of a dynamic and customer-centric organization committed to delivering top-notch service. Our mission is to ensure a better day for our team members by cultivating an environment where they can thrive professionally and personally, taking their positive energy back home to their families. We believe in a holistic approach to empower you to reach your full potential.

express mart is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status.

In addition to federal law requirements, Express Mart complies with applicable state and local laws governing nondiscrimination in employment in all our locations.