Retail Associate - Elevate Customer Experience & Growth

Ross Stores; Waco (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Ross Stores is hiring a Retail Associate in the United States. The role focuses on delivering a positive shopping experience, greeting customers, and assisting with merchandise.

You will work on the sales floor, maintain presentation standards, and support store operations while adhering to safety and company policies. The position requires friendly, professional conduct, basic math, and ability to work full-time hours.

Qualifications

• Ability to perform basic mathematical calculations commonly used in retail environments.
• Effective communication with Customers, Associates and Store Leadership.
• Ability to work Full-Time hours.

Responsibilities

• Greets Customers with eye contact, smiles and a courteous hello.
• Helps Customers with merchandise and answers questions in a friendly manner.
• Maintains a safe, clean, and organized sales floor and follows MOS policies.
• Performs daily merchandising tasks to present items per guidelines.
• Resolves Customer issues promptly and escalates when needed.
• Supports Loss Prevention and follows store policies.

Skills

Customer service

Communication

Full-time availability

Safety awareness

Tools

PDTs

Registers

POS system

Job description

Ross Stores is hiring a Retail Associate in the United States. The role focuses on delivering a positive shopping experience, greeting customers, and assisting with merchandise.

You will work on the sales floor, maintain presentation standards, and support store operations while adhering to safety and company policies. The position requires friendly, professional conduct, basic math, and ability to work full-time hours.