Retail Associate: Elevate Customer Experience & Growth

R551US The Finish Line, Inc.; Lancaster (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Retirement plans

Job summary

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and maintain a welcoming environment for all shoppers.

Join a dynamic, fast‑paced team focused on growth, opportunities for advancement, and a strong commitment to diversity, inclusion, and employee development across our stores.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets.
• Customer-centric: passion for delivering outstanding service and memorable shopping experiences.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Positive attitude, reliability, and strong work ethic.
• Flexibility to work weekends and holidays as needed.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through merchandise management, promotions, and targets.
• Participate in daily operations including inventory, visual merchandising, shipments, order fulfillment and store maintenance.
• Collaborate with team members to achieve sales and operational goals, adhering to policies and safety rules.

Skills

Retail experience

Customer service

Communication

Teamwork

Positive attitude

Flexibility

POS systems

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage merchandise, and maintain a welcoming environment for all shoppers.

Join a dynamic, fast‑paced team focused on growth, opportunities for advancement, and a strong commitment to diversity, inclusion, and employee development across our stores.