Retail Associate: Elevate Customer Experience & Growth

Ross Stores, Inc.; El Paso (TX); On-site; USD 28,000 - 34,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate in El Paso, TX to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, operate registers, and help maintain a clean, organized store following company best practices.

Responsibilities include safety, loss prevention awareness, and providing excellent customer service while representing the Ross brand. The role requires teamwork, reliability, and adherence to dress code and store standards.

Qualifications

• Effectively communicate with customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone, maintains clutter‑free, clear egress to emergency exits, and immediately corrects or reports any unsafe conditions or practices to Store Leadership.
• Treats all customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists customers in any way necessary - is register‑trained, assists customers with merchandise, and answers customer questions in a polite and knowledgeable manner.
• Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas including the front‑end, sales floor and restrooms to help maintain merchandise, customer and team areas.
• Represents and supports the Company brand at all times.
• Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well‑maintained and efficiently merchandised to standards.

Skills

Communication

Math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate in El Paso, TX to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, operate registers, and help maintain a clean, organized store following company best practices.

Responsibilities include safety, loss prevention awareness, and providing excellent customer service while representing the Ross brand. The role requires teamwork, reliability, and adherence to dress code and store standards.