Retail Associate: Elevate Customer Experience & Discounts

The TJX Companies, Inc.; San Diego (CA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls, part of The TJX Companies, is hiring in San Diego. You will deliver a highly satisfied customer experience by engaging with shoppers, upholding customer-service principles, and maintaining a clean, organized store environment.

You may be cross-trained to support multiple areas as needed. Responsibilities include modeling best practices with customers and peers, promoting credit and loyalty programs, processing purchases, and helping recover the store.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the sales floor.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains store cleanliness and safety standards; supports shrink reduction programs.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Teamwork

Job description

Marshalls, part of The TJX Companies, is hiring in San Diego. You will deliver a highly satisfied customer experience by engaging with shoppers, upholding customer-service principles, and maintaining a clean, organized store environment.

You may be cross-trained to support multiple areas as needed. Responsibilities include modeling best practices with customers and peers, promoting credit and loyalty programs, processing purchases, and helping recover the store.