Retail Associate — Elevate Customer Experience

Finish Line; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Career growth

DEI initiatives

Employee discounts

Job summary

Finish Line is seeking an Associate in New York to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage inventory, and participate in visual merchandising to uphold brand standards.

The role requires strong communication, reliability, and a willingness to work flexible hours, including weekends and holidays. Team collaboration and a customer-centric attitude are essential for success in this fast-paced retail environment.

Qualifications

• Proven experience in retail or similar role, with a track record of achieving sales targets.
• Customer-centric mindset with a passion for service.
• Strong communication and collaboration skills in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.
• Familiarity with point-of-sale (POS) systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Retail experience

Customer focus

Communication

Flexible hours

POS familiarity

Tools

POS systems

Job description

Finish Line is seeking an Associate in New York to support daily store operations and deliver exceptional customer experiences. You will help drive sales, manage inventory, and participate in visual merchandising to uphold brand standards.

The role requires strong communication, reliability, and a willingness to work flexible hours, including weekends and holidays. Team collaboration and a customer-centric attitude are essential for success in this fast-paced retail environment.