Retail Associate - eCommerce Sales Team Member

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits at…

Short-term and long-term disability보험

Life insurance at no cost

Paid holidays

Retirement plan with company match

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. at the East Cleveland warehouse is seeking an eCommerce Sales Associate to grow our online store by identifying, listing, selling, and shipping collectibles and valuable items.

This role supports our mission to empower individuals through job skills training and employment services. This full-time, Monday–Friday day shift position requires accurate product listings, careful packing and shipping, and strong customer/donor

Qualifications

• High school diploma or equivalent is required.
• Experience or ability to curate and list online items is beneficial.
• Ability to handle packing/shipping and maintain process accuracy.

Responsibilities

• Curate, photograph, and list collectibles and valuable items for online sales platforms.
• Accurately describe items, ensuring compelling and precise product listings.
• Manage order fulfillment, including packing and shipping items with care and efficiency.
• Collaborate with the eCommerce team to meet sales and productivity goals.
• Maintain an organized, efficient workspace in a warehouse setting.
• Uphold Goodwill's high standards for customer service and donor appreciation.

Skills

Product photography

Product listings

Order fulfillment

Customer service

Education

High school diploma or equivalent

Job description

eCommerce Associate

Location: East Cleveland Warehouse

Shift: Full-time Monday-Friday, day shift

Goodwill Industries of Greater Cleveland and East Central Ohio seeks a dynamic and detail-oriented eCommerce Sales Associate to join our growing team at the East Cleveland warehouse. If you are passionate about identifying hidden treasures, enjoy working in a fast-paced environment, and want to contribute to a mission-driven organization, we'd love to hear from you!

Some Of The Great Perks Of Working At Goodwill

• Bonus incentive plan
• Generous paid time off
• Employee Assistance Program
• Employee discount
• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays
• Retirement plan with company match incentive

About The Role

As an eCommerce Sales Associate, you will play a vital role in our online retail operation by identifying, listing, selling, and shipping collectibles and valuable items. This position supports Goodwill's mission to empower individuals through job skills training and employment services by maximizing the value of donated goods.

This position requires a work schedule of Monday - Friday, day shift.

Key Responsibilities

• Curate, photograph, and list collectibles and valuable items for online sales platforms.
• Accurately describe items, ensuring compelling and precise product listings.
• Manage order fulfillment, including packing and shipping items with care and efficiency.
• Collaborate with the eCommerce team to meet sales and productivity goals.
• Maintain an organized, efficient workspace in a warehouse setting.
• Uphold Goodwill's high standards for customer service and donor appreciation.

What We're Looking For

• Education: High school diploma or equivalent required.
• Physical Requirements:
  • Ability to frequently stand, reach, handle, and lift/carry up to 25 lbs.
  • May involve bending, squatting, pushing/pulling up to 25 lbs., and reaching shoulder height.
• Work Environment: Warehouse.

About Goodwill

Goodwill Industries of Greater Cleveland and East Central Ohio is committed to building brighter futures through meaningful employment and training programs. By joining our team, you will be contributing to a legacy of making a difference in the community.

Goodwill is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Join us and be part of a mission-driven, fast-growing eCommerce team where your skills and passion for online sales can shine.

Background check required.