Retail Associate: Donations & Customer Service

Land-of-Lincoln-Goodwill-Industrie; Normal (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

LLGI is hiring Retail Associates to serve customers and donors with a positive attitude in a donation-driven retail environment. You will process transactions, price and stock donated goods, and help maintain a clean, organized sales floor.

The role requires basic math, strong communication, and reliability. Prior retail or donation center experience is a plus; the position may involve lifting and moving donations.

Qualifications

• Basic math skills necessary for cash handling and pricing.
• Confident in interacting with customers and donors with a friendly, respectful demeanor.
• Experience in a retail or donation center environment is a plus.

Responsibilities

• Provide excellent service to customers and donors.
• Process cash register transactions accurately.
• Maintain clean and organized sales floor and donation areas.
• Price, sort, and stock donated items following SOPs.
• Assist in loading/unloading donations and maintaining records.

Skills

Basic math skills

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

LLGI is hiring Retail Associates to serve customers and donors with a positive attitude in a donation-driven retail environment. You will process transactions, price and stock donated goods, and help maintain a clean, organized sales floor.

The role requires basic math, strong communication, and reliability. Prior retail or donation center experience is a plus; the position may involve lifting and moving donations.