Retail Associate — Donations & Customer Service

Goodwill Industries of Northeast Indiana, Inc.; Fort Wayne (IN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

EAP

Holiday pay

Paid time off

Employee discounts

Rotating schedules

Job summary

Goodwill Industries of Northeast Indiana, Inc. in Fort Wayne, IN is seeking a Retail Associate to assist customers, operate the POS, stock the floor, and process donations. You will count back change, handle purchases, and maintain a friendly, efficient service mindset.

The role requires basic literacy and a willingness to learn; prior retail experience helps. The company offers full‑time benefits, bi-weekly pay, and a positive, community‑oriented workplace.

Qualifications

• No specialized educational requirements; will train.
• Minimum of three months working experience required.
• Ability to make change.
• Basic literacy to complete forms.

Responsibilities

• Operates cash register, gives correct change and receipt, and bags purchases.
• Accepts credit cards for purchase according to established procedures.
• Watches for illegal activity and alerts management.
• Keeps cash register area orderly and stocked with necessary supplies.
• Maintains floor and fitting rooms during business hours.
• Refers customer problems to management.
• Sorts, hangs, tags and clothing donations according to established guidelines.
• Pulls items according to established procedures.
• Meets established production standards.
• Heavy lifting, pushing and pulling required.
• Handles all aspects of customer service in a professional manner.
• Follows all safety rules and practices.

Skills

Cash handling

Customer service

Interpersonal skills

POS operation

Education

No specialized education

Job description

Goodwill Industries of Northeast Indiana, Inc. in Fort Wayne, IN is seeking a Retail Associate to assist customers, operate the POS, stock the floor, and process donations. You will count back change, handle purchases, and maintain a friendly, efficient service mindset.

The role requires basic literacy and a willingness to learn; prior retail experience helps. The company offers full‑time benefits, bi-weekly pay, and a positive, community‑oriented workplace.