Retail Associate - Donation Receiving Attendant

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Canton (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading non-profit organization seeks a Retail Associate - Donation Receiving Attendant to join their team in Canton, Ohio. The role involves engaging with donors, processing donations, and ensuring a welcoming environment. Candidates should have strong organizational skills, customer service experience, and a passion for community impact. This full-time opportunity offers benefits like a bonus incentive plan and generous paid time off.

Benefits

Bonus incentive plan

Generous paid time off

Retirement planning with company match

Employee Assistance Program

Employee discount

Medical, dental, & vision benefits

Short-term and long-term disability insurance

Life insurance

Paid holidays

Qualifications

• Previous experience working with the public is preferred.
• Ability to interact with donors and customers using courtesy and tact.
• Strong organizational and multitasking skills.

Responsibilities

• Greet donors with enthusiasm and assist with unloading donations.
• Maintain the donor area neat, organized, and safe.
• Presort donations and follow agency policies.

Skills

Organizational skills

Multitasking skills

Customer service skills

Job description

Retail Associate - Donation Receiving Attendant

Join to apply for the Retail Associate - Donation Receiving Attendant role at Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.

Retail Associate - Donation Receiving Attendant

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Join our fun, flexible, fast-paced team at Goodwill in Jackson Township, Ohio!

Some of the great perks of working at Goodwill

• Bonus incentive plan
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount
  
  

Employees who work full-time are also eligible for

• Medical, dental, & vision benefits at a fraction of the premium cost
• Short-term and long-term disability insurance at no cost
• Life insurance at no cost
• Paid holidays
  
  

At Goodwill, we are dedicated to making a difference in our community by fostering meaningful connections and creating opportunities. As a Donor Greeter, you'll play a key role in supporting our mission by ensuring donors feel appreciated and valued while contributing to our efforts to repurpose goods and reduce waste.

The Donor Greeter maintains positive donor relations by warmly greeting, assisting, and thanking donors. This role involves presorting donations according to agency guidelines and representing the organization in a friendly and professional manner.

Essential Functions

• Ensure 100% donor and customer satisfaction through prompt and courteous service.
• Greet donors with enthusiasm, assist with unloading donations, offer tax receipts, and maintain accurate daily donation counts.
• Keep the donor area neat, organized, and safe. Report any equipment malfunctions or building issues to leadership.
• Secure the donor door at the end of each day, ensuring all protocols are followed.
• Notify leadership of sizable items that require special handling.
• Handle donations carefully, presorting items into categories (e.g., apparel, shoes, wares) as per agency policies.
• Tag and place sorted items in assigned areas while maintaining safety standards, such as adhering to the two-finger rule when filling and stacking totes.
• Process materials to support production goals, directly or indirectly.
• Provide every donor with a tax receipt and conclude each interaction with, "You changed a life today, thank you!"
  
  

Qualifications

• Previous experience working with the public is preferred.
• Ability to interact with donors and customers using courtesy and tact.
• Strong organizational and multitasking skills
  
  

Make an impact today - join us in creating positive changes for our community!

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations

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