Retail Associate - Donation Center Attendant

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Cleveland (OH); On-site; USD 24,000 - 30,000; Full time

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. is seeking a Donation Center Attendant to greet donors and support our mission-driven work.

You will be the first point of contact for donors, ensuring a positive experience while upholding Goodwill policies. Responsibilities include accepting donations, issuing donor receipts when requested, maintaining a clean, organized center, and following safety procedures.

Qualifications

• Customer-focused role requiring friendly and professional interaction with donors.
• Ability to lift up to 50 lbs and perform physical tasks.
• Willingness to work outdoors in winter and indoors in heated trailer office.
• Background check required.

Responsibilities

• Greet and thank donors in a friendly, professional manner
• Accept donated merchandise and issue donor tax receipts as requested
• Maintain a clean, organized, and safe donation center
• Follow Goodwill policies and safety procedures

Skills

Customer service

Physical stamina

Lifting up to 50 lbs

Job description

Donation Center Attendant

Are you interested in a retail role that has a meaningful impact on your community? Join Goodwill as a Donation Center Attendant and be part of a mission-driven organization that puts people first.

About The Role

As a Donation Center Attendant, you will be the first point of contact for community members who are donating goods. You play a vital role in creating a positive donor experience while supporting and sharing Goodwill's mission.

Key Responsibilities

• Greet and thank donors in a friendly, professional manner
• Accept donated merchandise and issue donor tax receipts as requested
• Maintain a clean, organized, and safe donation center
• Follow Goodwill policies and safety procedures

Requirements

• Ability to wear a company uniform, including an identification badge
• Ability to lift and carry up to 50 lbs
• Ability to perform physical duties such as standing, walking, bending, reaching, and stair climbing
• Ability to work outdoors in winter conditions and indoors in a heated trailer office
• Background check required

Our Values

We are seeking individuals who demonstrate honesty and integrity, value diversity, and are committed to serving others.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.