Retail Associate — Customer Service & Store Visuals

Goodwill of Central and Coastal Virginia in; Ashland (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to contribute to the mission by delivering excellent customer service and maintaining a clean, organized sales floor. Responsibilities include greeting customers, handling transactions, stocking, and supporting visual merchandising with attention to store standards.

The role involves working evenings/weekends as needed, passing a background check, and engaging in policy-compliant operations.

Qualifications

• High School Diploma or GED preferred; will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate will be required to successfully pass a criminal background check.

Responsibilities

• Greet customers promptly and provide courteous assistance.
• Process customer transactions quickly and accurately within cash handling guidelines.
• Maintain the sales floor clean, neat, and organized, and assist with visual presentation.
• Assist with stocking, rotating stock, and displaying products on floor and end caps.
• Adhere to safety rules and privacy guidelines and escalate issues to management as needed.

Skills

Customer Focus

Communication

Values

Job Skills Knowledge

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Retail Associate Customer Service (Finance) to contribute to the mission by delivering excellent customer service and maintaining a clean, organized sales floor. Responsibilities include greeting customers, handling transactions, stocking, and supporting visual merchandising with attention to store standards.

The role involves working evenings/weekends as needed, passing a background check, and engaging in policy-compliant operations.