Retail Associate: Customer Service & Merchandising Pro

Dollar General; Salisbury (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General in Salisbury, MD is seeking a Store Associate to greet customers, assist with locating merchandise, stock and display products, and operate the cash register. You will follow store processes, handle payments, and keep the store clean and organized to maximize customer satisfaction.

The role requires basic math, plan-o-gram adherence, and safety awareness. Prior retail experience is a plus; relocation is not offered. Dollar General emphasizes teamwork and asset protection.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons and totes; stock merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Effective interpersonal communication

Safety policies

Plan-o-gram reading

Cash handling procedures

Basic math skills

IBM cash register functions

Education

High school diploma or equivalent preferred

Tools

IBM cash register hardware

Job description

Dollar General in Salisbury, MD is seeking a Store Associate to greet customers, assist with locating merchandise, stock and display products, and operate the cash register. You will follow store processes, handle payments, and keep the store clean and organized to maximize customer satisfaction.

The role requires basic math, plan-o-gram adherence, and safety awareness. Prior retail experience is a plus; relocation is not offered. Dollar General emphasizes teamwork and asset protection.