Retail Associate: Customer Service & Merchandising

Goodwill Industries of Central Michigan's Heartland; DeWitt (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retail discount

Tech partner discounts

Job summary

Goodwill Industries of Central Michigan's Heartland is seeking a dedicated full-time employee to provide excellent customer service, assist in stocking and rotating merchandise, and accurately perform all sales transactions. The role supports store management in meeting production standards and maintaining a clean, welcoming store environment.

Employees receive benefits including store discounts and partner discounts with Sprint, Dell, AT&T, and other retailers, as well as financial coaching.

Responsibilities

• Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries.
• Maintain an attendance record according to company standard.
• Continually assist store customers, vendors, participants and fellow employees in a positive and courteous manner.Provide a friendly service to donors and assist in transferring items into building.
• Accurately track all donors and their donations per company standard.
• Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.
• Follow all company policies and procedures concerning cash control while providing excellent customer service.
• Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.
• Ensure that both the interior and exterior of the building is maintained to company standard.
• Display appropriate behavior (team player).
• Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigans Heartland.
• Ability to work without close supervision and displays initiative on a consistent basis.
• Appropriate appearance.
• Follows company dress code policy.
• Follows company purchase policies/procedures.
• Complete other duties as assigned.

Job description

Goodwill Industries of Central Michigan's Heartland is seeking a dedicated full-time employee to provide excellent customer service, assist in stocking and rotating merchandise, and accurately perform all sales transactions. The role supports store management in meeting production standards and maintaining a clean, welcoming store environment.

Employees receive benefits including store discounts and partner discounts with Sprint, Dell, AT&T, and other retailers, as well as financial coaching.