Retail Associate: Customer Service & Cash Expert

Goodwill NCW Jobs; Schofield (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Goodwill NCW is hiring for a customer-focused retail associate to support in-store operations. You will scan items, process payments, and educate customers on Round Up and Good Points programs. You’ll also assist shoppers, restock merchandise, and keep the backroom tidy with regular checklists.

The role emphasizes strong communication, accuracy with cash handling, and flexible availability including holidays and weekends, in a busy backroom/retail setting.

Qualifications

• Excellent time management and the ability to handle multiple tasks.
• Strong communication and customer service skills.
• Able to operate a cash register and count money accurately.
• Basic math skills and comfort with computer use.
• Fluent in English and reliable transportation.

Responsibilities

• Scan tickets and process payments following cash handling standards.
• Educate customers on Round Up program and Good Points program.
• Answer phone calls and operate paging system professionally.
• Maintain displays, restock items per merchandising standards.
• Assist customers in locating items and help when needed.
• Keep area clean and organized; complete opening/closing checklists.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Time management

Fluent English

Retail experience

Tools

POS system

Job description

Goodwill NCW is hiring for a customer-focused retail associate to support in-store operations. You will scan items, process payments, and educate customers on Round Up and Good Points programs. You’ll also assist shoppers, restock merchandise, and keep the backroom tidy with regular checklists.

The role emphasizes strong communication, accuracy with cash handling, and flexible availability including holidays and weekends, in a busy backroom/retail setting.