Retail Associate: Customer-Focused Team Player

Ross Stores, Inc.; Carbondale (IL); On-site; USD 42,981,000 - 44,414,000; Full time

Benefits offered by this job

Medical/Dental/Vision Health Insurance

401K

Employee Discounts

Bonus eligibility

Career development opportunities

Job summary

Ross Stores, Inc. in Carbondale, IL is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, maintain a clean, neatly presented store, and follow company standards at all times.

The role emphasizes safety, teamwork, and effective communication with customers and colleagues, while supporting store leadership and contributing to a welcoming shopping environment for all guests.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• The Retail Associate ensures customers have a positive shopping experience, greeting customers, maintaining a clean and organized store.
• Assist Customers with merchandise, operate registers, and follow company best practices for customer service and store standards.
• Maintain safety, report unsafe conditions, and support loss prevention and store leadership as needed.
• Restock and merchandise items, ensure correct signage, and maintain presentation per monthly guidelines.
• Work collaboratively with fellow Associates to achieve service and operational goals.

Skills

Customer service

Communication

Math skills

Job description

Ross Stores, Inc. in Carbondale, IL is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, maintain a clean, neatly presented store, and follow company standards at all times.

The role emphasizes safety, teamwork, and effective communication with customers and colleagues, while supporting store leadership and contributing to a welcoming shopping environment for all guests.